Harbor Freight

The customer service at this location is extremely poor.

Customer experienced poor service from a specific store manager.

Customer charged a twenty percent restocking fee for an unopened return.

Customer was double charged due to a technical system error

stores were out of stock for advertised sale items

staff failed to locate inventory at multiple store locations

Staff member acted unprofessionally toward customer in the parking lot.

staff members were rude and unhelpful to customers

staff failed to enforce mask policy for employees and customers

Manager refused to provide a coupon offered to another customer.

Manager was rude and disorganized during the checkout process