Harbor Freight
🛒 Retail & Products · Oklahoma City
total experiences
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Most reported issues
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Experiences
delayed delivery of purchased items and unprofessional staff behavior
Staff provided unhelpful directions to a requested item.
The torque wrench broke during its second use.
Inaccurate online inventory information leads to wasted customer trips.
inaccurate inventory information led to wasted customer trip
store charged restocking fee for a defective power washer
insufficient store staffing leads to lack of customer assistance
Staff refused warranty exchange and were rude to the customer.
Long wait times due to understaffed checkout and unprofessional service.
Store manager provided unprofessional and rude customer service.
Excessively long wait times at the checkout lines
frequent inventory shortages and lack of available equipment
Item listed as in stock is unavailable for fulfillment
Excessive wait times at the checkout counter.
Store closed early and customer received a defective product.
The store had no stock of the requested air compressor.
Excessive wait times at the checkout counter.
Customer experienced poor service and suspected racial discrimination by staff.