Hardee's

🍽️ Restaurants · Albert Lea

20

total experiences

75%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstProduct / Service QualityFrom Google Reviews
25 days ago

The advertised menu item was unavailable at the restaurant.

Business reply on Google

Renae, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://hardees.info/3QVNXU1?121755846 , so that we can get a little more information and follow up with you.

WorstCustomer ServiceFrom Google Reviews
Jun 23, 2026

staff refused to correct an incomplete order before closing

WorstProduct / Service QualityFrom Google Reviews
May 3, 2026

The chicken was chewy and the fries were poor quality.

Business reply on Google

Hi Rylan, we're unhappy to hear that you were not pleased with your recent experience at our Albert Lea restaurant. So that we may better serve you, please share more information about your visit at the link below: https://hardees.info/3QVNXU1?116120925

WorstCleanliness & HygieneFrom Google Reviews
Mar 14, 2026

Restroom had a strong odor suggesting a sewage overflow issue.

Business reply on Google

Hi Maria, we’re sad to hear that we didn’t meet our standard of service during your visit. We'd like the chance to learn more about your experience and follow up with you. Please connect with us by copy and pasting this link into your web browser: https://hardees.info/3QVNXU1?113961941

WorstCustomer ServiceFrom Google Reviews
Jan 21, 2026

Slow drive-thru service resulted in cold food being served.

Business reply on Google

Dale, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://hardees.info/3QVNXU1?111684001 , so that we can get a little more information and follow up with you.

WorstCustomer ServiceFrom Google Reviews
Jan 7, 2026

Missing food items and store closed earlier than posted hours

Business reply on Google

We're disappointed to hear that you were not happy with your recent experience Robert. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://hardees.info/3QVNXU1?111067486

WorstProduct / Service QualityFrom Google Reviews
Aug 25, 2025

The burgers served were inedible and of poor quality.

Business reply on Google

We're disappointed to hear that you were not happy with your recent experience Jeff. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://hardees.info/3QVNXU1?105020022

WorstStaff BehaviorFrom Google Reviews
Jul 7, 2025

staff members are untrained and indifferent to customer service and food preparation

Business reply on Google

Hi Brenda, we’re sad to hear that we didn’t meet our standard of service during your visit. We'd like the chance to learn more about your experience and follow up with you. Please connect with us by copy and pasting this link into your web browser: https://hardees.info/3QVNXU1?102600973

WorstProduct / Service QualityFrom Google Reviews
May 30, 2025

The chicken wrap was poorly prepared and fell apart.

Business reply on Google

We're disappointed to hear that you were not happy with your recent experience Luke. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://hardees.info/3QVNXU1?101003700

WorstCustomer ServiceFrom Google Reviews
May 11, 2025

Cold food, missing items, and poor staff attitude.

Business reply on Google

We're disappointed to hear that you were not happy with your recent experience Ellie. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://hardees.info/3QVNXU1?100226056

WorstCustomer ServiceFrom Google Reviews
May 6, 2025

drive-thru was unattended and unable to take orders

Business reply on Google

Jake, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://hardees.info/3QVNXU1?100039271 , so that we can get a little more information and follow up with you.

WorstStaff BehaviorFrom Google Reviews
Feb 25, 2025

Staff failed to wear gloves and engaged in unprofessional workplace conflict.

Business reply on Google

Javarie, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://hardees.info/3QVNXU1?97010755 , so that we can get a little more information and follow up with you.

WorstStaff BehaviorFrom Google Reviews
Jan 7, 2025

Rude staff member and incorrect food order received at drive-thru

Business reply on Google

Hi Bryan, we’re sad to hear that we didn’t meet our standard of service during your visit. We'd like the chance to learn more about your experience and follow up with you. Please connect with us by copy and pasting this link into your web browser: https://hardees.info/3QVNXU1?94570123

WorstProduct / Service QualityFrom Google Reviews
Jan 4, 2025

The food was overly salted and improperly prepared.

Business reply on Google

Ev, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://hardees.info/3QVNXU1?94470412 , so that we can get a little more information and follow up with you.

WorstCustomer ServiceFrom Google Reviews
Sep 30, 2024

Staff refused to fulfill an online order and provided poor service.

Business reply on Google

We�re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://hardees.info/3QVNXU1?89639653 , so that we can get a little more information and follow up with you.

WorstWait & DelaysFrom Google Reviews
Feb 25, 2024

Excessive wait times and unprofessional staff behavior at the drive-thru.

Business reply on Google

We're disappointed to hear that you were not happy with your recent experience Andrea. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://hardees.info/3QVNXU1?78053610

WorstProduct / Service QualityFrom Google Reviews
Nov 22, 2023

Cold food and poor quality beverages served at drive thru

WorstProduct / Service QualityFrom Google Reviews
Mar 29, 2023

The food served was old, cold, and overpriced.

WorstCustomer ServiceFrom Google Reviews
Mar 5, 2022

Order was incorrect, missing items, and food quality was poor.

WorstProduct / Service QualityFrom Google Reviews
Jun 10, 2020

The breakfast bowl contained incorrect or unidentifiable ingredients.