Hardee's

🍽️ Restaurants · Des Moines

18

total experiences

67%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstProduct / Service QualityFrom Google Reviews
Aug 3, 2026

Incomplete food portion and incorrect order preparation.

Business reply on Google

Hi Angela, we’re sad to hear that we didn’t meet our standard of service during your visit. We'd like the chance to learn more about your experience and follow up with you. Please connect with us by copy and pasting this link into your web browser: https://hardees.info/3QVNXU1?120238623

WorstProduct / Service QualityFrom Google Reviews
Jul 26, 2026

The fries were stale and the sandwich flavor was incorrect.

Business reply on Google

Ricky, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://hardees.info/3QVNXU1?119899969 , so that we can get a little more information and follow up with you.

WorstCustomer ServiceFrom Google Reviews
Jul 16, 2026

Long wait time and food served cold due to AC vent.

WorstCustomer ServiceFrom Google Reviews
Jul 5, 2026

Long wait times and incorrect order with poor resolution

WorstProduct / Service QualityFrom Google Reviews
Apr 29, 2026

The received order did not match the item purchased on app.

Business reply on Google

We're disappointed to hear that you were not happy with your recent experience paul. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://hardees.info/3QVNXU1?115987433

WorstProduct / Service QualityFrom Google Reviews
Apr 18, 2026

The sausage gravy no longer contains any sausage.

Business reply on Google

Hi Terri, we’re sad to hear that we didn’t meet our standard of service during your visit. We'd like the chance to learn more about your experience and follow up with you. Please connect with us by copy and pasting this link into your web browser: https://hardees.info/3QVNXU1?115480787

WorstCustomer ServiceFrom Google Reviews
Mar 8, 2026

Missing food items, cold ingredients, and rude staff behavior.

Business reply on Google

We're disappointed to hear that you were not happy with your recent experience Brad. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://hardees.info/3QVNXU1?113698203

WorstBilling & ChargesFrom Google Reviews
Sep 29, 2025

Overcharged for poor quality food and unclean dining area.

Business reply on Google

Teresa, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://hardees.info/3QVNXU1?106563215 , so that we can get a little more information and follow up with you.

WorstTechnical IssueFrom Google Reviews
Sep 16, 2025

The mobile app barcode failed to scan at the register.

WorstCustomer ServiceFrom Google Reviews
Aug 23, 2025

The sandwich was cold and squished with poor employee service.

Business reply on Google

Hi Margaret, we're unhappy to hear that you were not pleased with your recent experience at our Des Moines restaurant. So that we may better serve you, please share more information about your visit at the link below: https://hardees.info/3QVNXU1?104928595

WorstProduct / Service QualityFrom Google Reviews
Jul 16, 2025

The burger and fries were of extremely poor quality.

Business reply on Google

Arthur, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://hardees.info/3QVNXU1?103067200 , so that we can get a little more information and follow up with you.

WorstProduct / Service QualityFrom Google Reviews
Jun 21, 2025

The fries and chicken tenders were cold and hard.

Business reply on Google

Hi angel, we're unhappy to hear that you were not pleased with your recent experience at our Des Moines restaurant. So that we may better serve you, please share more information about your visit at the link below: https://hardees.info/3QVNXU1?101840574

WorstProduct / Service QualityFrom Google Reviews
Mar 7, 2025

The breakfast order was served overcooked and in poor condition.

Business reply on Google

John, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://hardees.info/3QVNXU1?97477044 , so that we can get a little more information and follow up with you.

WorstWait & DelaysFrom Google Reviews
Oct 25, 2024

Excessive wait times and missing items resulted in cold food.

Business reply on Google

Hi Billy, we�re sad to hear that we didn�t meet our standard of service during your visit. We'd like the chance to learn more about your experience and follow up with you. Please connect with us by copy and pasting this link into your web browser: https://hardees.info/3QVNXU1?90870722

WorstProduct / Service QualityFrom Google Reviews
Aug 6, 2024

The ordered sandwich was of poor quality.

Business reply on Google

Danny, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://hardees.info/3QVNXU1?86977595 , so that we can get a little more information and follow up with you.

WorstCleanliness & HygieneFrom Google Reviews
Jul 11, 2022

unsanitary conditions, incorrect food, and abusive staff behavior

WorstProduct / Service QualityFrom Google Reviews
Sep 25, 2021

Food was burnt and tasted like old cooking oil.

WorstProduct / Service QualityFrom Google Reviews
Jun 19, 2019

The order was missing ingredients and the food quality was poor.