Hardee's
🍽️ Restaurants · Dover
total experiences
replied on google
Most reported issues
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Experiences
Staff member was unprofessional and aggressive toward the customer.
Business reply on Google
We're disappointed to hear that you were not happy with your recent experience Rogue. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://hardees.info/3QVNXU1?98484427
Incorrect order, cold food, and poor hygiene standards observed.
Business reply on Google
Hi Sam, we’re sad to hear that we didn’t meet our standard of service during your visit. We'd like the chance to learn more about your experience and follow up with you. Please connect with us by copy and pasting this link into your web browser: https://hardees.info/3QVNXU1?83020756
The drive-thru manager was rude and did not take the order.
Business reply on Google
We're disappointed to hear that you were not happy with your recent experience Saeed. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://hardees.info/3QVNXU1?82904873
staff handled food without gloves in an unsanitary manner
Business reply on Google
Hi SO, we’re sad to hear that we didn’t meet our standard of service during your visit. We'd like the chance to learn more about your experience and follow up with you. Please connect with us by copy and pasting this link into your web browser: https://hardees.info/3QVNXU1?80353563
Long wait time and poor quality of chicken tenders.
The food served was cold, stale, and appeared to be leftovers.
Chicken tenders were not fresh and had been sitting too long.
Business reply on Google
Hi Myesha Bowman, We’re sorry that your experience did not match your expectations. Please help us to improve by providing more information so we can try to make it right. We can be reached at contactus.ckefeedback.com/USA/?Sourcetype=Social.
The restaurant repeatedly provided incorrect food orders and failed to record complaints.
Business reply on Google
Hi Laura Rust, We’re sorry that your experience did not match your expectations. Please help us to improve by providing more information so we can try to make it right. We can be reached at contactus.ckefeedback.com/USA/?Sourcetype=Social.
Incorrect order received and food quality was poor and soggy.
Business reply on Google
Hi Dayja AD, We’re sorry that your experience did not match your expectations. Please help us to improve by providing more information so we can try to make it right. We can be reached at contactus.ckefeedback.com/USA/?Sourcetype=Social.
Staff displayed unprofessional attitude and delayed the order delivery.
Drive-thru was unattended before the posted closing time.
Staff ignored walk-in customers to prioritize drive-through service.
staff failed to follow health and safety protocols while handling food
Staff failed to disclose limited drink options and acted rudely.
Frequent order errors, long wait times, and poor food quality.
excessive wait time for service
Excessive wait times and poor service quality at drive-thru.
Staff could not apply discounts and food was served cold.
Incomplete food portions and cold chicken served at the restaurant.