Hardee's
๐ฝ๏ธ Restaurants ยท Fort Smith
total experiences
replied on google
Most reported issues
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Experiences
Staff was rude when asked to move menu-blocking signs.
Business reply on Google
We're disappointed to hear that you were not happy with your recent experience Jacob. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://hardees.info/3QVNXU1?117932351
Manager displayed poor attitude and withheld part of the order.
Business reply on Google
Hi Obsyne, weโre sad to hear that we didnโt meet our standard of service during your visit. We'd like the chance to learn more about your experience and follow up with you. Please connect with us by copy and pasting this link into your web browser: https://hardees.info/3QVNXU1?117618242
Business failed to provide advertised all-you-can-eat promotion after payment.
Business reply on Google
We're disappointed to hear that you were not happy with your recent experience Sherika. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://hardees.info/3QVNXU1?115519189
Promotional free food offer was not honored after purchase.
Business reply on Google
Hi phillip, we're unhappy to hear that you were not pleased with your recent experience at our FORT SMITH restaurant. So that we may better serve you, please share more information about your visit at the link below: https://hardees.info/3QVNXU1?111638146
Staff harassed customer and issued a trespass notice for loitering.
Business reply on Google
Hi Kaleb, weโre sad to hear that we didnโt meet our standard of service during your visit. We'd like the chance to learn more about your experience and follow up with you. Please connect with us by copy and pasting this link into your web browser: https://hardees.info/3QVNXU1?110022962
Employee provided rude and unprofessional customer service
Business reply on Google
Hi Shakara, we're unhappy to hear that you were not pleased with your recent experience at our FORT SMITH restaurant. So that we may better serve you, please share more information about your visit at the link below: https://hardees.info/3QVNXU1?110365338
The restaurant was closed despite the app accepting an order.
Business reply on Google
We're disappointed to hear that you were not happy with your recent experience Ross. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://hardees.info/3QVNXU1?109376752
The sandwich was small, lacked ingredients, and was prepared incorrectly.
The burger was served without a meat patty.
Business reply on Google
We're disappointed to hear that you were not happy with your recent experience James. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://hardees.info/3QVNXU1?100788135
Long wait time and poor service for mobile order
Business reply on Google
Hi Teresa, we're unhappy to hear that you were not pleased with your recent experience at our FORT SMITH restaurant. So that we may better serve you, please share more information about your visit at the link below: https://hardees.info/3QVNXU1?95395294
Incorrect food order received and concerns regarding staff behavior.
Business reply on Google
We๏ฟฝre sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://hardees.info/3QVNXU1?89197195 , so that we can get a little more information and follow up with you.
Cashier provided a sarcastic and unprofessional response to a customer inquiry.
Business reply on Google
Hi Demetria, weโre sad to hear that we didnโt meet our standard of service during your visit. We'd like the chance to learn more about your experience and follow up with you. Please connect with us by copy and pasting this link into your web browser: https://hardees.info/3QVNXU1?76949741
Foreign object found inside the burger food item
Staff provided vague and rude information regarding lunch service hours.
Staff are rude and app orders are prepared too early.
Restaurant repeatedly cancelled delivery orders during a promotional period.
Poor food quality and insufficient condiments provided with the order.
Employee was rude to customer regarding drive-thru protocol.
General manager provided poor service and closed drive-thru window abruptly.
Long wait time and poor quality, cold food served.