Hardee's
🍽️ Restaurants · Green Bay
total experiences
replied on google
Most reported issues
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Experiences
staff failed to acknowledge the customer or take their order
Business reply on Google
We're disappointed to hear that you were not happy with your recent experience XFD17. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://hardees.info/3QVNXU1?117481261
Cigarette ash and wrapper found inside the food packaging
Business reply on Google
Hi Bria, we're unhappy to hear that you were not pleased with your recent experience at our Green Bay restaurant. So that we may better serve you, please share more information about your visit at the link below: https://hardees.info/3QVNXU1?111067273
Employee exhibited unprofessional, erratic, and rude behavior toward customers.
Business reply on Google
We're disappointed to hear that you were not happy with your recent experience Francisco. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://hardees.info/3QVNXU1?99070565
Staff member made inappropriate comments regarding a donation request.
Business reply on Google
Hi Tammy, we're unhappy to hear that you were not pleased with your recent experience at our restaurant. So that we may better serve you, please share more information about your visit at the link below: https://hardees.info/3QVNXU1?90255323
insufficient condiments provided and sandwich lacked adequate meat portion
Business reply on Google
Teri, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://hardees.info/3QVNXU1?84589603 , so that we can get a little more information and follow up with you.
unprofessional staff behavior and poor customer service
Poor food quality and unprofessional service at the drive-thru.
Long wait time for an online order with overcooked food.
Poor food quality and incorrect billing for ordered items.
excessive wait times for food and poor customer service
Business reply on Google
Hi Jill Harkoff, We’re sorry that your experience did not match your expectations. Please help us to improve by providing more information so we can try to make it right. We can be reached at contactus.ckefeedback.com/USA/?Sourcetype=Social.
Staff repeatedly overcharged for breakfast orders and refused to correct pricing.
The drive-thru order was prepared incorrectly with multiple missing or wrong items.
Excessive drive-thru wait time and poor staff communication.
food bag contaminated with blood due to poor hygiene practices
The breakfast sandwich served was of poor quality and inedible.
Employee refused to add tomato to a cheeseburger order
The breakfast food served was cold.
staff failed to provide change and missing items from order
Upgraded fries were the same size as the small portion.
The restaurant consistently makes errors on simple food orders.