Hardee's

🍽️ Restaurants · Omaha

20

total experiences

70%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstProduct / Service QualityFrom Google Reviews
Aug 23, 2026

The fries were soaked in oil and the staff was rude.

Business reply on Google

SilverbackHarley, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://hardees.info/3QVNXU1?121141048 , so that we can get a little more information and follow up with you.

WorstProduct / Service QualityFrom Google Reviews
Jul 10, 2026

The burger bun and fries were served overcooked and hard.

WorstProduct / Service QualityFrom Google Reviews
Jun 27, 2026

Customer received cold food and spoiled milkshake after billing error.

WorstWait & DelaysFrom Google Reviews
Jun 21, 2026

Excessive wait time in the drive through

Business reply on Google

Mark, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://hardees.info/3QVNXU1?118265050 , so that we can get a little more information and follow up with you.

WorstProduct / Service QualityFrom Google Reviews
Feb 16, 2026

The cheeseburger bread was burnt and the chicken wrap lacked sauce.

Business reply on Google

Hi Adriene, we're unhappy to hear that you were not pleased with your recent experience at our Omaha restaurant. So that we may better serve you, please share more information about your visit at the link below: https://hardees.info/3QVNXU1?112874746

WorstWait & DelaysFrom Google Reviews
Dec 30, 2025

Long wait time for food compared to other customers

Business reply on Google

Hi Jen, we're unhappy to hear that you were not pleased with your recent experience at our Omaha restaurant. So that we may better serve you, please share more information about your visit at the link below: https://hardees.info/3QVNXU1?110730131

WorstCleanliness & HygieneFrom Google Reviews
Sep 7, 2025

The grease tray was extremely dirty and unhygienic.

Business reply on Google

Hi Scott, we're unhappy to hear that you were not pleased with your recent experience at our Omaha restaurant. So that we may better serve you, please share more information about your visit at the link below: https://hardees.info/3QVNXU1?105615924

WorstCustomer ServiceFrom Google Reviews
Aug 12, 2025

Poor food quality, rude staff, and lack of facility maintenance.

Business reply on Google

Hi Tyrone, we’re sad to hear that we didn’t meet our standard of service during your visit. We'd like the chance to learn more about your experience and follow up with you. Please connect with us by copy and pasting this link into your web browser: https://hardees.info/3QVNXU1?104401671

WorstProduct / Service QualityFrom Google Reviews
Apr 26, 2025

The food served was stale and tasted old.

WorstCleanliness & HygieneFrom Google Reviews
Feb 15, 2025

Unsanitary staff uniforms and poor food quality at this location.

Business reply on Google

Luke, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://hardees.info/3QVNXU1?96502664 , so that we can get a little more information and follow up with you.

WorstRefund & ReturnFrom Google Reviews
Oct 24, 2024

Manager refused to provide refund or receipt for unfulfilled order

Business reply on Google

Hi Victoria, we�re sad to hear that we didn�t meet our standard of service during your visit. We'd like the chance to learn more about your experience and follow up with you. Please connect with us by copy and pasting this link into your web browser: https://hardees.info/3QVNXU1?90770601

WorstCustomer ServiceFrom Google Reviews
Sep 27, 2024

Staff refused to correct order and manager ignored the customer complaint.

Business reply on Google

We�re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://hardees.info/3QVNXU1?89489809 , so that we can get a little more information and follow up with you.

WorstCustomer ServiceFrom Google Reviews
Sep 26, 2024

Excessive wait times and poor food quality at the restaurant.

Business reply on Google

We�re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://hardees.info/3QVNXU1?89435736 , so that we can get a little more information and follow up with you.

WorstCustomer ServiceFrom Google Reviews
Sep 7, 2024

Long wait times and cold food served at the restaurant.

Business reply on Google

Stephen, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://hardees.info/3QVNXU1?88512784 , so that we can get a little more information and follow up with you.

WorstProduct / Service QualityFrom Google Reviews
Aug 15, 2024

The food served was cold, soggy, and prepared incorrectly.

Business reply on Google

HD, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://hardees.info/3QVNXU1?87428874 , so that we can get a little more information and follow up with you.

WorstCleanliness & HygieneFrom Google Reviews
May 26, 2024

Unsanitary food handling and poor quality control at the restaurant.

Business reply on Google

We're disappointed to hear that you were not happy with your recent experience William. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://hardees.info/3QVNXU1?83112487

WorstProduct / Service QualityFrom Google Reviews
Mar 10, 2024

Long wait times and poor quality food portions.

Business reply on Google

Hi Roo, we're unhappy to hear that you were not pleased with your recent experience at our Omaha restaurant. So that we may better serve you, please share more information about your visit at the link below: https://hardees.info/3QVNXU1?78866830

WorstWait & DelaysFrom Google Reviews
Dec 3, 2023

excessive wait time and slow service at the drive through

WorstProduct / Service QualityFrom Google Reviews
Apr 19, 2021

The burger was messy and the kids meal portion was small.

WorstProduct / Service QualityFrom Google Reviews
Sep 14, 2018

Foreign object found in food and poor management response