Hardee's
🍽️ Restaurants · Rapid City
total experiences
replied on google
Most reported issues
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Experiences
The hamburger had excessive ketchup and included cheese despite a request.
Business reply on Google
Susan, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://hardees.info/3QVNXU1?113612354 , so that we can get a little more information and follow up with you.
customer received incorrect and cheaper food item than ordered
Business reply on Google
Hi Cole, we're unhappy to hear that you were not pleased with your recent experience at our Rapid City restaurant. So that we may better serve you, please share more information about your visit at the link below: https://hardees.info/3QVNXU1?111464035
The burger was burnt and soggy, and the order was incorrect.
Business reply on Google
Donna, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://hardees.info/3QVNXU1?107288582 , so that we can get a little more information and follow up with you.
Unprofessional staff caused long wait times and served cold food.
Business reply on Google
Hi VLADMANmik, we're unhappy to hear that you were not pleased with your recent experience at our Rapid City restaurant. So that we may better serve you, please share more information about your visit at the link below: https://hardees.info/3QVNXU1?101194178
Staff unprofessionalism resulted in incomplete and cold food orders.
Business reply on Google
TamiB, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://hardees.info/3QVNXU1?98696186 , so that we can get a little more information and follow up with you.
The restaurant is unsanitary with dirty floors, tables, and missing soap.
Business reply on Google
We're disappointed to hear that you were not happy with your recent experience Eli. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://hardees.info/3QVNXU1?98275848
The food quality does not match the advertised product.
Business reply on Google
Hi Big.T., we're unhappy to hear that you were not pleased with your recent experience at our Rapid City restaurant. So that we may better serve you, please share more information about your visit at the link below: https://hardees.info/3QVNXU1?98111109
The restaurant failed to provide the requested breakfast burger item.
Business reply on Google
We're disappointed to hear that you were not happy with your recent experience andrew. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://hardees.info/3QVNXU1?88258896
customers were ignored by staff and waited without service
Business reply on Google
We're disappointed to hear that you were not happy with your recent experience Betty. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://hardees.info/3QVNXU1?78351477
The restaurant refuses to sell burger patties as a standalone item.
Staff used profanity and provided poor service with long wait times.
Business reply on Google
Hi Amber Ball, We’re sorry that your experience did not match your expectations. Please help us to improve by providing more information so we can try to make it right. We can be reached at contactus.ckefeedback.com/USA/?Sourcetype=Social.
Customer experienced food poisoning after eating at the restaurant.
Incomplete food order and long wait time
The food served was cold and excessively greasy.
customer received cold and poorly prepared food
Staff members were rude and unprofessional during the drive-thru transaction.
The restaurant provided poor service and low quality food.
Incorrect food order and poor food temperature
The lettuce served was old and discolored.