Hardee's
🍽️ Restaurants · Topeka
total experiences
replied on google
Most reported issues
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Experiences
Manager used unprofessional and abusive language toward a customer.
Business reply on Google
Hi Ben, we're unhappy to hear that you were not pleased with your recent experience at our Topeka restaurant. So that we may better serve you, please share more information about your visit at the link below: https://hardees.info/3QVNXU1?117891936
Menu changes, poor food quality, and chemical-tasting fountain drinks.
Business reply on Google
HotShotJohnny, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://hardees.info/3QVNXU1?117018244 , so that we can get a little more information and follow up with you.
Manager argued incorrectly about the difference between hot sauce and salsa.
Business reply on Google
Angel, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://hardees.info/3QVNXU1?108280076 , so that we can get a little more information and follow up with you.
The building has poor sanitation and visible mold growth.
Business reply on Google
Anthony, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://hardees.info/3QVNXU1?107369546 , so that we can get a little more information and follow up with you.
Double charged card and failed to provide complete order
Business reply on Google
Hi Dana, we’re sad to hear that we didn’t meet our standard of service during your visit. We'd like the chance to learn more about your experience and follow up with you. Please connect with us by copy and pasting this link into your web browser: https://hardees.info/3QVNXU1?100380182
multiple items were missing from the food order
Business reply on Google
Hi Terry, we're unhappy to hear that you were not pleased with your recent experience at our Topeka restaurant. So that we may better serve you, please share more information about your visit at the link below: https://hardees.info/3QVNXU1?86489835
Rude staff and sub-par food quality
Business reply on Google
We're disappointed to hear that you were not happy with your recent experience Dakota. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://hardees.info/3QVNXU1?77890638
The general manager displayed unprofessional behavior toward a subordinate.
Business reply on Google
Amie, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://hardees.info/3QVNXU1?76450959 , so that we can get a little more information and follow up with you.
Staff incorrectly prepared orders and blamed the customer for errors.
The restaurant was out of cinnamon raisin biscuits early in morning.
The food was overcooked, stale, and the restaurant did not answer.
Staff member was rude and customer distrusted food safety
The order was missing items and the food quality was poor.
Inconsistent breakfast service hours compared to posted signage.
Business reply on Google
Hi Clayton Durkes, We’re sorry that your experience did not match your expectations. Please help us to improve by providing more information so we can try to make it right. We can be reached at contactus.ckefeedback.com/USA/?Sourcetype=Social.
Poor food quality and presentation with unprofessional customer service.
The order was prepared incorrectly and the food quality was poor.
served contaminated food with rotten ingredients and unsanitary conditions
Long wait times and staff ignored a serious food allergy request.
Slow service, poor maintenance, and low food quality.
Long wait times for in-store customers due to drive-thru prioritization.