Hertz Car Rental
🚙 Rental Cars · Kansas City
total experiences
replied on google
Most reported issues
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Experiences
Hertz cancelled the reservation due to lack of available vehicles.
Excessive wait time to speak with a representative
Business reply on Google
Hi, Mimoe. We're very sorry to read that you didn’t have a 5-Star experience with us at our Atlantic Aviation Hertz Car Rental location. We would like to be given the chance to review your concerns. Please copy and paste the following link to your browser https://www.hertz.com/us/en/support to see if we can be of further assistance in regards to your experience. Thank you!
The rental company failed to provide the reserved vehicle upgrade.
Business reply on Google
Hi, Ann. We’re extremely sorry to read about your experience at our Hertz MKC Car Rental location. We do appreciate you taking the time to leave us a review and providing us with this feedback. We're always striving to improve and truly appreciate your review.
The rental location refused the scheduled pickup and redirected the customer.
Inflexible payment policies prevent using multiple methods for rental and deposit.