Hobby Lobby

Manager was rude and dismissive when asked about item pricing.

Manager displayed unprofessional and condescending behavior toward staff and customers.

The framing department staff member provided rude and unhelpful customer service.

The store manager was rude and angry when asked a question.

Employee was rude to customer and child with special needs

poorly managed checkout lines caused long waits and customer frustration

Store manager displayed unprofessional behavior and discriminatory treatment toward…

Assistant manager displayed rude and unprofessional behavior toward customer and staff.

Customer experienced racial profiling by a staff member in the store.

Manager refused a valid return without citing a specific store policy.

Employee prevented customer from leaving the store and acted aggressively.

Staff member was rude and refused to correct a pricing error.

staff failed to greet or offer assistance to the customer

The front end manager was rude and unprofessional to the customer.

Staff engaged in profiling, harassment, and failed to provide medical assistance.

Employee rudely demanded customer remove baby from cart for cleaning

Customer felt harassed by staff member following them through the store.

Manager harassed customers with false accusations of shoplifting.