Hobby Lobby

πŸ›’ Retail & Products Β· Phoenix

16

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstBilling & ChargesFrom Google Reviews
Aug 19, 2026

Store refused to honor marked clearance pricing on items.

WorstStaff BehaviorFrom Google Reviews
Apr 22, 2026

Store associates provided poor customer service and appeared unhappy.

WorstStaff BehaviorFrom Google Reviews
Feb 23, 2026

Staff provided inaccurate inventory information and lacked modern payment options.

WorstWait & DelaysFrom Google Reviews
Nov 16, 2025

The store has excessively slow cashier service.

WorstCustomer ServiceFrom Google Reviews
Oct 29, 2025

Store lacked Halloween inventory and customer restroom facilities.

WorstStaff BehaviorFrom Google Reviews
Oct 24, 2025

Staff were rude and failed to communicate store policy regarding fabric.

WorstBilling & ChargesFrom Google Reviews
May 24, 2025

store failed to honor sale prices and overcharged the customer

WorstStaff BehaviorFrom Google Reviews
Nov 26, 2024

Staff were rude and handled delicate merchandise poorly during a return.

WorstStaff BehaviorFrom Google Reviews
Nov 9, 2024

Employee exhibited aggressive behavior and threw equipment, nearly injuring a customer.

WorstCustomer ServiceFrom Google Reviews
Sep 6, 2024

Inconsistent application of church discount policy at store location.

WorstStaff BehaviorFrom Google Reviews
Jul 13, 2024

Staff member was rude and unprofessional to the customer

WorstStaff BehaviorFrom Google Reviews
Feb 25, 2023

The store manager was rude and unprofessional toward the customer.

WorstCustomer ServiceFrom Google Reviews
Nov 11, 2021

Employee refused to process a small exchange for a customer

WorstStaff BehaviorFrom Google Reviews
Aug 4, 2021

employees yelled at customer instead of politely informing them of closing

WorstOtherFrom Google Reviews
Nov 5, 2019

Company policy excludes birth control coverage for employees.

WorstWait & DelaysFrom Google Reviews
Feb 8, 2019

insufficient number of checkout staff causing long wait times