Hobby Lobby

Manager publicly degraded an employee in front of customers.

Staff provided incorrect information regarding return procedures causing a long wait.

customer waited thirty minutes for a purchased tree without receiving it

employees collided with a customer twice without apologizing

Staff refused to exchange a defective product purchased at the store.

Store refused to sell display item and requested customer restock it.

Excessive wait times due to poor staffing and management decisions.

Staff member was rude and failed to wrap breakable items.

Sale items are not scanning at the advertised discounted prices.

excessive wait times due to inefficient manual checkout processes

Staff followed and scrutinized customers based on their appearance.

The cashier was rude and the checkout process was very slow.

Store refused to honor a discount on a purchased item.

aisles are blocked by boxes and staff are unhelpful

Customer overcharged for items and faced accusations of theft during refund.

furniture items in the store are allegedly coated in lead paint

Staff refused to honor the lower price for a product.

defective product exchange denied due to missing receipt

Staff refused to perform a simple framing service for the customer.

Manager was rude and pricing signage was misleading