HomeGoods

Management displayed unprofessional behavior and poor customer service during a return.

Managers were rude and condescending regarding a return of damaged merchandise.

Manager refused to process a return for a recent purchase.

Store refused return of broken item without a receipt

Customer experienced racial profiling by store staff while shopping.

unpriced merchandise caused significant checkout delays and difficult store navigation

Manager displayed unprofessional and dismissive behavior toward customers.

Staff was rude during a denied return request for a hamper.

Store refused refund for a broken item purchased by customer

Customer was double charged and experienced poor service from store staff.

Store is unorganized with poor selection and unprofessional staff behavior.

bedside table leg broke and store refused return

Staff members harassed a customer in the parking lot.