iFixandRepair - Columbus Walmart
📡 Internet & Cable · Columbus
total experiences
replied on google
Most reported issues
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Experiences
Replacement battery fails to charge properly and store refused refund
Replacement screen failed shortly after repair without user damage
Technicians damaged phone components during a screen replacement service.
Business reply on Google
Thanks for your Review I have have some questions that we fixed your screen but the old screen finger print sensor was broken with last screen so when 1st time we fixed your screens not the finger print sensor was not working as you were our respected customer we want to fix the finger print sensor and it was not easy to fix it needed some time so when we delivered the device to you you checked everything in front of us was working properly and you mentioned you are so happy but don’t know why you left a negative review we really want to make you happy tried everything we can do if you still have any concerns please let us know come back to our store we will definitely try to solve your issues if any thank you.
Device returned in nonfunctional state after attempted screen repair
Device casing is loose and camera flash is non-functional after repair.
Phone buttons stopped working after screen replacement service.
The business failed to respond to multiple online repair requests.
Tablet repair failed repeatedly and refund was difficult to obtain
Replacement screen failed after four days with no warranty or refund.
Technician installed malicious software to steal personal and banking information.
Technician failed to honor warranty after faulty screen repair.
Replacement screens are incompatible and cause further device malfunctions.
Staff used abusive language toward customer after failed repair attempt.
Business reply on Google
Victoria, thank you for bringing this situation to our notice. Our customers are very important to us as well as their experience. Please email us at info@ifixandrepair.com with your contact info and details about your case. We will do our best to fix this for you.