IHOP
🍽️ Restaurants · Huntsville
total experiences
replied on google
Most reported issues
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Experiences
Manager displayed unprofessional behavior toward an employee.
The restaurant is cramped and the food quality is poor.
Business reply on Google
Thank you Shawnie for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Huntsville IHOP franchisee follow up with you: https://empli.fi/cs/ih109480086
Staff member exhibited rude behavior and potential discrimination regarding a promotion.
Business reply on Google
Julio – we are sorry to hear you had an unpleasant experience at our Huntsville IHOP and we’d like the chance to make your next visit a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info and we will have the Huntsville IHOP franchisee follow up with you: https://empli.fi/cs/ih108491879
staff ignored customers and failed to take the order
Business reply on Google
Jessica – we are sorry to hear you had an unpleasant experience at our Huntsville IHOP and we’d like the chance to make your next visit a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info and we will have the Huntsville IHOP franchisee follow up with you: https://empli.fi/cs/ih100726679
Customer was denied service before the posted closing time.
Business reply on Google
Johnson, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ih87379253
The chicken was inedible and staff neglected food service.
Business reply on Google
Thank you Wesley for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Huntsville IHOP franchisee follow up with you: https://empli.fi/cs/ih78908036
The restaurant served spoiled meat in the omelettes.
Business reply on Google
Craig, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ih70071896
Business closed before the posted operating hours
Customer denied ordering from the children's menu while dining in.
Unsanitary seating area, slow service, and poor food quality.
Staff displayed unprofessional behavior and discriminatory treatment toward customers.
Staff ignored customer at locked door during business hours
The new premium bacon was poor quality and disappointing.
Slow service, unclean environment, and cold food served.
excessive wait times and failure to follow mask safety protocols
Poor food quality and uncomfortable seating location near the register.
The funnel cake was overpriced and tasted like paste.
Presence of a cockroach and dirty dishware at the table.
customers were ignored by staff and left without being served
staff were rude and unprofessional during the order pickup process