IHOP
🍽️ Restaurants · Jackson
total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Poor service, unsanitary conditions, and unprofessional management behavior.
Inattentive service and incorrectly prepared food orders.
Undercooked food, unexpected extra charges, and rude staff behavior.
Unsanitary menus, dirty coffee equipment, and spoiled beverages served.
The restaurant staff was disorganized and overwhelmed with multiple tasks.
Slow service, missing items, and cold food served at restaurant.
Late delivery, incorrect order, and unhelpful management regarding refund request.
Unsanitary utensils, undercooked food, and slippery floors at the restaurant.
presence of cockroaches in the dining area and on food
Waitress forgot order details and restaurant lacked clean dishes for service.
A cockroach fell from the server's tray onto the table.
The restaurant had a severe cockroach infestation and poor management response.
Long wait times and cold, poor quality food received.
Business reply on Google
Hi Christian, we are so sorry to hear this was your experience with IHOP. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Jackson IHOP franchisee follow up with you: https://empli.fi/cs/ih104641405
Slow service and poor restaurant cleanliness including dirty tables and condiments.
Business reply on Google
Victoria – we are sorry to hear you had an unpleasant experience at our Jackson IHOP and we’d like the chance to make your next visit a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info and we will have the Jackson IHOP franchisee follow up with you: https://empli.fi/cs/ih104172072
Poor cleanliness, lack of staff professionalism, and unresponsive service.
Business reply on Google
Hi Tawnna, we are so sorry to hear this was your experience with IHOP. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Jackson IHOP franchisee follow up with you: https://empli.fi/cs/ih103640320
Staff were inattentive and failed to provide basic table service.
Business reply on Google
Cheryl – we are sorry to hear you had an unpleasant experience at our Jackson IHOP and we’d like the chance to make your next visit a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info and we will have the Jackson IHOP franchisee follow up with you: https://empli.fi/cs/ih101135613
Long wait times, cold undercooked food, and unresponsive management.
Business reply on Google
Lana – we are sorry to hear you had an unpleasant experience at our Jackson IHOP and we’d like the chance to make your next visit a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info and we will have the Jackson IHOP franchisee follow up with you: https://empli.fi/cs/ih65851735
undercooked food, cold order, and poor service management
The restaurant was unsanitary and lacked basic menu items.
Long wait times, lost order, and unsanitary food presentation.