IHOP
🍽️ Restaurants · Little Rock
total experiences
replied on google
Most reported issues
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Experiences
The restaurant has a severe insect infestation and damaged dishware.
Business reply on Google
Charles – we are sorry to hear you had an unpleasant experience at the Little Rock IHOP. We’d like your next visit to be a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info for the Little Rock IHOP franchisee to follow up with you: https://empli.fi/cs/ih118873513
The restaurant served spoiled and expired food items.
Business reply on Google
Hi cathy, we are sorry to hear this was your experience with IHOP. We very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info for the Little Rock IHOP franchisee to follow up with you: https://empli.fi/cs/ih118377580
The restaurant refused to provide a vegetarian meal substitution.
Business reply on Google
Hi Teresa, we are sorry to hear this was your experience with IHOP. We very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info for the Little Rock IHOP franchisee to follow up with you: https://empli.fi/cs/ih116444996
The restaurant was unclean, staff were inattentive, and food was inedible.
Business reply on Google
Thank you Dale for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Little Rock IHOP franchisee follow up with you: https://empli.fi/cs/ih113761319
Slow service, clogged syrup dispensers, and cold food delivery.
Staff locked doors to prevent customers from entering the restaurant.
Business reply on Google
Hi Garry, we are so sorry to hear this was your experience with IHOP. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Little Rock IHOP franchisee follow up with you: https://empli.fi/cs/ih110546714
Cold food and unprofessional staff behavior at the restaurant
Business reply on Google
Hi Caela, we are so sorry to hear this was your experience with IHOP. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Little Rock IHOP franchisee follow up with you: https://empli.fi/cs/ih110093693
The food served was cold and of poor quality.
Business reply on Google
Hi Jeffrey, we are so sorry to hear this was your experience with IHOP. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Little Rock IHOP franchisee follow up with you: https://empli.fi/cs/ih108788870
Staff gave mobile order to wrong person and were rude.
Business reply on Google
Thank you Creighton for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Little Rock IHOP franchisee follow up with you: https://empli.fi/cs/ih107829732
Unprofessional management behavior and poor food quality
Business reply on Google
Rae, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ih106668152
Poor food quality, small portions, and incorrect billing for side items.
Business reply on Google
Thank you nancy for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Little Rock IHOP franchisee follow up with you: https://empli.fi/cs/ih105632712
Staff failed to assist a new employee and exhibited poor teamwork.
Business reply on Google
Hi Faith, we are so sorry to hear this was your experience with IHOP. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Little Rock IHOP franchisee follow up with you: https://empli.fi/cs/ih103740586
Staff gave order to wrong customer and refused to resolve issue.
Business reply on Google
Alicia – we are sorry to hear you had an unpleasant experience at our Little Rock IHOP and we’d like the chance to make your next visit a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info and we will have the Little Rock IHOP franchisee follow up with you: https://empli.fi/cs/ih103891629
Burnt food and unprofessional staff behavior during the meal
Business reply on Google
Hi Samantha, we are so sorry to hear this was your experience with IHOP. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Little Rock IHOP franchisee follow up with you: https://empli.fi/cs/ih103857238
Staff attempted to force payment for unserved food and blocked vehicle door.
Business reply on Google
Hi Luanne, we are so sorry to hear this was your experience with IHOP. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Little Rock IHOP franchisee follow up with you: https://empli.fi/cs/ih102629212
Waitress displayed hostility and refused to provide proper service
Business reply on Google
Thank you nahli for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Little Rock IHOP franchisee follow up with you: https://empli.fi/cs/ih101980425
Long wait times and poor service due to lost order ticket.
Business reply on Google
James – we are sorry to hear you had an unpleasant experience at our Little Rock IHOP and we’d like the chance to make your next visit a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info and we will have the Little Rock IHOP franchisee follow up with you: https://empli.fi/cs/ih97871742
The restaurant served moldy fruit and management failed to address it.
Business reply on Google
Elisa – we are sorry to hear you had an unpleasant experience at our Little Rock IHOP and we’d like the chance to make your next visit a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info and we will have the Little Rock IHOP franchisee follow up with you: https://empli.fi/cs/ih84537035
Customer found a worm in their broccoli at IHOP.
Foreign object found in food and refusal to provide replacement