IHOP
🍽️ Restaurants · Morgantown
total experiences
replied on google
Most reported issues
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Experiences
Waiter spilled drinks and food service took two hours
Business reply on Google
Thank you Abigail for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Morgantown IHOP franchisee follow up with you: https://empli.fi/cs/ih115904519
broken glass found in food posing a choking hazard
Business reply on Google
Hi omur, we are so sorry to hear this was your experience with IHOP. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Morgantown IHOP franchisee follow up with you: https://empli.fi/cs/ih114993722
Long wait times for drinks and food service.
Business reply on Google
Hi jacob, we are so sorry to hear this was your experience with IHOP. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Morgantown IHOP franchisee follow up with you: https://empli.fi/cs/ih109990610
Business failed to disclose restricted access for non-hospital personnel
Business reply on Google
Hi Dakota, we are so sorry to hear this was your experience with IHOP. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Morgantown IHOP franchisee follow up with you: https://empli.fi/cs/ih109761119
Food caused illness and staff provided poor service.
Business reply on Google
Hi jillian, we are so sorry to hear this was your experience with IHOP. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Morgantown IHOP franchisee follow up with you: https://empli.fi/cs/ih101679440
Staff ignored customers in the lobby despite being open for business.
Business reply on Google
Faith – we are sorry to hear you had an unpleasant experience at our Morgantown IHOP and we’d like the chance to make your next visit a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info and we will have the Morgantown IHOP franchisee follow up with you: https://empli.fi/cs/ih91239468
Manager was observed yelling at a staff member.
Business reply on Google
Hi Dominic, we are so sorry to hear this was your experience with IHOP. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Morgantown IHOP franchisee follow up with you: https://empli.fi/cs/ih87887871
Store closed early despite accepting mobile orders and posted hours.
Business reply on Google
Savannah – we are sorry to hear you had an unpleasant experience at our Morgantown IHOP and we’d like the chance to make your next visit a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info and we will have the Morgantown IHOP franchisee follow up with you: https://empli.fi/cs/ih85360806
The restaurant charged higher prices than those listed on the menu.
Business reply on Google
Bernie – we are sorry to hear you had an unpleasant experience at our Morgantown IHOP and we’d like the chance to make your next visit a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info and we will have the Morgantown IHOP franchisee follow up with you: https://empli.fi/cs/ih80510607
Repeated order errors and poor table service at this location.
Business reply on Google
Jake, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ih66990288
The omelet lacked the requested bacon and ham filling.
The sour cream was curdled and the fruit was not fresh.
Illegal drugs found in the restaurant restroom by a customer
Poor food quality, long wait times, and discriminatory staff behavior.
The night staff was rude and disorganized with poor service.
Staff failed to take order after thirty minutes of waiting
server repeatedly forgot drink orders and food was incorrect
Slow service and poor food quality at the restaurant.
Longer wait time and unfair seating priority for new customers