IHOP
🍽️ Restaurants · New Orleans
total experiences
replied on google
Most reported issues
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Experiences
Incomplete food order and presence of mice in the restaurant.
Business reply on Google
Thank you bella for taking the time to leave us a review although we’re sorry to hear that your experience did not meet your expectations! Please copy and paste this link into your web browser so we can get just a little more info for the New Orleans IHOP franchisee to follow up with you: https://empli.fi/cs/ih119544804
Staff refused to provide change for a cash payment
Business reply on Google
Hi Warren, we are sorry to hear this was your experience with IHOP. We very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info for the New Orleans IHOP franchisee to follow up with you: https://empli.fi/cs/ih118082958
Staff touched food directly and the restaurant environment was not clean.
Long wait times for cold and incorrect food orders.
Business reply on Google
Alfred – we are sorry to hear you had an unpleasant experience at our New Orleans IHOP and we’d like the chance to make your next visit a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info and we will have the New Orleans IHOP franchisee follow up with you: https://empli.fi/cs/ih115965775
Unpleasant restaurant odor, slow service, and poor food quality.
Business reply on Google
Hi Saurabh, we are so sorry to hear this was your experience with IHOP. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the New Orleans IHOP franchisee follow up with you: https://empli.fi/cs/ih115529698
Manager displayed unprofessional behavior toward staff in front of customers.
Business reply on Google
Kevin, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ih115232589
Poor service, cold food, and unsanitary bathroom conditions.
Business reply on Google
Felicia, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ih115030827
Staff treated customers with disdain when asked for a menu.
Business reply on Google
Olisa, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ih114007263
Slow service, incorrect orders, and poor quality food served cold.
Business reply on Google
K, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ih114007267
Cold food served with undercooked eggs and poor service.
Business reply on Google
Janine, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ih92469317
Inadequate portion sizes and poor food preparation quality.
Business reply on Google
Binx, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ih89164428
delivery order arrived with multiple missing items and no phone support
Business reply on Google
Hi David, we are so sorry to hear this was your experience with IHOP. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the New Orleans IHOP franchisee follow up with you: https://empli.fi/cs/ih88359026
restaurant frequently closed due to lack of staff training and accountability
Business reply on Google
Richard – we are sorry to hear you had an unpleasant experience at our New Orleans IHOP and we’d like the chance to make your next visit a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info and we will have the New Orleans IHOP franchisee follow up with you: https://empli.fi/cs/ih78450168
Slow service and poor quality food preparation.
The food served was poor quality and tasted spoiled.
staff engaged in discriminatory seating practices and solicited bribes for restroom access
Inaccurate food orders, long wait times, and unresponsive customer service.
The restaurant is dirty with burned food and sticky menus.
The restaurant overcharged the group and refused to provide an immediate refund.
Excessive wait times due to severe understaffing at the restaurant.