IHOP

🍽️ Restaurants · Stamford

20

total experiences

95%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstBilling & ChargesFrom Google Reviews
Aug 1, 2026

Manager refused to honor the menu price for a meal.

Business reply on Google

Thank you Alesia for taking the time to leave us a review although we’re sorry to hear that your experience did not meet your expectations! Please copy and paste this link into your web browser so we can get just a little more info for the Stamford IHOP franchisee to follow up with you: https://empli.fi/cs/ih120182282

WorstCustomer ServiceFrom Google Reviews
Jun 30, 2026

Inattentive service and delayed drink delivery at IHOP.

Business reply on Google

Debbie – we are sorry to hear you had an unpleasant experience at the Stamford IHOP. We’d like your next visit to be a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info for the Stamford IHOP franchisee to follow up with you: https://empli.fi/cs/ih118714928

WorstStaff BehaviorFrom Google Reviews
Jun 28, 2026

Waitress was rude and failed to deliver the complete order.

Business reply on Google

Hi JR, we are sorry to hear this was your experience with IHOP. We very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info for the Stamford IHOP franchisee to follow up with you: https://empli.fi/cs/ih118606911

WorstWait & DelaysFrom Google Reviews
Jun 18, 2026

Long wait time and poor seating management for large party

Business reply on Google

Kaydan – we are sorry to hear you had an unpleasant experience at the Stamford IHOP. We’d like your next visit to be a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info for the Stamford IHOP franchisee to follow up with you: https://empli.fi/cs/ih118117690

WorstStaff BehaviorFrom Google Reviews
Jun 17, 2026

Staff refused entry to a customer with a sleeping infant.

Business reply on Google

Hi Cecilia, we are sorry to hear this was your experience with IHOP. We very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info for the Stamford IHOP franchisee to follow up with you: https://empli.fi/cs/ih118073663

WorstCustomer ServiceFrom Google Reviews
Jun 12, 2026

Incorrect food order and unhelpful management response

Business reply on Google

Hi JUAN, we are sorry to hear this was your experience with IHOP. We very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info for the Stamford IHOP franchisee to follow up with you: https://empli.fi/cs/ih117843543

WorstProduct / Service QualityFrom Google Reviews
May 1, 2026

Pancakes were poorly prepared and lacked the requested fresh fruit toppings.

Business reply on Google

Shilpa – we are sorry to hear you had an unpleasant experience at our Stamford IHOP and we’d like the chance to make your next visit a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info and we will have the Stamford IHOP franchisee follow up with you: https://empli.fi/cs/ih116051851

WorstCustomer ServiceFrom Google Reviews
Feb 2, 2026

Server neglected customer duties to socialize with a coworker

Business reply on Google

Chantal, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ih112228152

WorstProduct / Service QualityFrom Google Reviews
Jan 20, 2026

The food served was cold and the resolution link was inactive.

Business reply on Google

Tess, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ih106004893

WorstProduct / Service QualityFrom Google Reviews
Dec 25, 2025

Food was burnt and caused severe stomach pain

Business reply on Google

Tenzin, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ih110538344

WorstCustomer ServiceFrom Google Reviews
Jul 24, 2025

Poor service, overpriced food, and improperly cooked meal items.

Business reply on Google

Thank you Bri for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Stamford IHOP franchisee follow up with you: https://empli.fi/cs/ih103512487

WorstProduct / Service QualityFrom Google Reviews
Mar 31, 2025

Poor food quality and excessive noise levels at the restaurant.

Business reply on Google

Hi It's, we are so sorry to hear this was your experience with IHOP. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Stamford IHOP franchisee follow up with you: https://empli.fi/cs/ih98574508

WorstCustomer ServiceFrom Google Reviews
Sep 3, 2024

waiter provided poor service and served burnt hash browns

Business reply on Google

Hi Bri, we are so sorry to hear this was your experience with IHOP. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Stamford IHOP franchisee follow up with you: https://empli.fi/cs/ih88303009

WorstCustomer ServiceFrom Google Reviews
Jul 10, 2024

Long wait times, poor food quality, and leaking ceiling.

Business reply on Google

Hi I, we are so sorry to hear this was your experience with IHOP. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Stamford IHOP franchisee follow up with you: https://empli.fi/cs/ih85561735

WorstCustomer ServiceFrom Google Reviews
Jul 2, 2024

Incorrect orders, slow service, and undercooked food provided.

Business reply on Google

Thank you angel for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Stamford IHOP franchisee follow up with you: https://empli.fi/cs/ih85144843

WorstCleanliness & HygieneFrom Google Reviews
May 27, 2024

Presence of cockroaches and poor service organization at the restaurant.

Business reply on Google

Hi Edward, we are so sorry to hear this was your experience with IHOP. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Stamford IHOP franchisee follow up with you: https://empli.fi/cs/ih83166822

WorstCustomer ServiceFrom Google Reviews
Feb 24, 2024

Poor service, long wait times, and unclean dining area.

Business reply on Google

Hi Donna, we are so sorry to hear this was your experience with IHOP. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Stamford IHOP franchisee follow up with you: https://empli.fi/cs/ih77995312

WorstCustomer ServiceFrom Google Reviews
Nov 2, 2023

Long wait times and incorrect food order received

Business reply on Google

Nate – we are sorry to hear you had an unpleasant experience at our Stamford IHOP and we’d like the chance to make your next visit a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info and we will have the Stamford IHOP franchisee follow up with you: https://empli.fi/cs/ih70248637

WorstDelivery & ShippingFrom Google Reviews
Oct 29, 2023

The restaurant failed to follow specific order instructions for breakfast items.

Business reply on Google

Hi Mari, we are so sorry to hear this was your experience with IHOP. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Stamford IHOP franchisee follow up with you: https://empli.fi/cs/ih70013427

WorstProduct / Service QualityFrom Google Reviews
Dec 27, 2022

The food served was cold and poorly prepared.