IHOP
🍽️ Restaurants · Wichita
total experiences
replied on google
Most reported issues
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Experiences
Long wait times, burnt food, and presence of a roach.
Business reply on Google
Hi Marie, we are sorry to hear this was your experience with IHOP. We very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info for the Wichita IHOP franchisee to follow up with you: https://empli.fi/cs/ih120433846
The restaurant served burnt and overcooked food for a takeout order.
Business reply on Google
Thank you Elaina for taking the time to leave us a review although we’re sorry to hear that your experience did not meet your expectations! Please copy and paste this link into your web browser so we can get just a little more info for the Wichita IHOP franchisee to follow up with you: https://empli.fi/cs/ih119468494
The men's restroom has a strong, unpleasant ammonia odor.
Business reply on Google
KEVIN – we are sorry to hear you had an unpleasant experience at the Wichita IHOP. We’d like your next visit to be a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info for the Wichita IHOP franchisee to follow up with you: https://empli.fi/cs/ih118978912
Excessive noise levels and poor quality of coffee served
Business reply on Google
Thank you Nate for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Wichita IHOP franchisee follow up with you: https://empli.fi/cs/ih113081382
The restaurant had an unpleasant odor of wet dog and trash.
Business reply on Google
Thank you Sanaa for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Wichita IHOP franchisee follow up with you: https://empli.fi/cs/ih111943917
The served meal did not match the advertised menu description.
Business reply on Google
Hi Paul, we are so sorry to hear this was your experience with IHOP. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Wichita IHOP franchisee follow up with you: https://empli.fi/cs/ih111552975
Cold food, hard toast, and incorrect order served at full price.
Business reply on Google
Ashley, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ih110656125
Long wait time resulted in no table being provided
Business reply on Google
Hi Ethan, we are so sorry to hear this was your experience with IHOP. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Wichita IHOP franchisee follow up with you: https://empli.fi/cs/ih109114662
The server was inattentive and the food was served cold.
Business reply on Google
Thank you Randy for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Wichita IHOP franchisee follow up with you: https://empli.fi/cs/ih103856921
Slow service, poor food quality, and lack of table syrup.
Business reply on Google
Kassie, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ih103246774
restaurant has severe sanitation issues and hazardous equipment failures
Business reply on Google
Naruto – we are sorry to hear you had an unpleasant experience at our Wichita IHOP and we’d like the chance to make your next visit a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info and we will have the Wichita IHOP franchisee follow up with you: https://empli.fi/cs/ih102649061
Inconsistent food quality and poor service from waitstaff.
Business reply on Google
Thank you dela for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Wichita IHOP franchisee follow up with you: https://empli.fi/cs/ih99777254
Long wait times, incorrect orders, and unprofessional staff behavior.
Business reply on Google
Thank you Lenayah for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Wichita IHOP franchisee follow up with you: https://empli.fi/cs/ih100111144
The restaurant served burnt food and failed to provide promised compensation.
Business reply on Google
Thank you Tony for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Wichita IHOP franchisee follow up with you: https://empli.fi/cs/ih99877422
employees discussed inappropriate personal topics loudly in front of a customer
Business reply on Google
Ross, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ih85937111
Long wait times and unprofessional staff during online order pickup.
Business reply on Google
Danny, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ih85250823
Staff displayed unprofessional behavior and failed to seat customers.
Business reply on Google
Hi Yesenia, we are so sorry to hear this was your experience with IHOP. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Wichita IHOP franchisee follow up with you: https://empli.fi/cs/ih85220930
Poor food quality and unprofessional manager behavior during complaint resolution.
Business reply on Google
Thank you Don for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Wichita IHOP franchisee follow up with you: https://empli.fi/cs/ih76394557
customer ignored by staff while waiting at the register
Poor service, long wait times, and unclean restaurant conditions.