In-N-Out Burger

🍽️ Restaurants · Phoenix

20

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstStaff BehaviorFrom Google Reviews
Aug 7, 2026

Security staff fail to intervene during physical altercations and disturbances.

WorstStaff BehaviorFrom Google Reviews
May 30, 2026

Staff refused to provide a proper water cup to the customer.

WorstCustomer ServiceFrom Google Reviews
May 28, 2026

The order was missing requested ingredients and additional items.

WorstWait & DelaysFrom Google Reviews
May 26, 2026

Long wait times and cold food served out of order.

WorstProduct / Service QualityFrom Google Reviews
May 22, 2026

The fries served are consistently lukewarm despite the high volume.

WorstWait & DelaysFrom Google Reviews
May 21, 2026

fries were given to the wrong customer after a long wait

WorstProduct / Service QualityFrom Google Reviews
May 11, 2026

The fries served were cold, wet, and limp.

WorstStaff BehaviorFrom Google Reviews
Apr 4, 2026

Staff member refused to provide a cup of water to customer

WorstWait & DelaysFrom Google Reviews
Dec 15, 2025

The customer experienced an excessive wait and was forgotten by staff.

WorstCustomer ServiceFrom Google Reviews
Dec 3, 2025

The drive-thru order was incorrect.

WorstWait & DelaysFrom Google Reviews
Aug 25, 2025

Long wait time for fries and malfunctioning card reader

WorstCustomer ServiceFrom Google Reviews
Jun 30, 2025

decline in food quality and customer service standards

WorstStaff BehaviorFrom Google Reviews
Feb 25, 2024

Staff member was confused, forgot items, and was dismissive.

WorstCustomer ServiceFrom Google Reviews
Jan 29, 2024

The restaurant consistently fails to fulfill orders correctly.

WorstCustomer ServiceFrom Google Reviews
Nov 15, 2023

Poor service, stale food quality, and long drive-thru wait times.

WorstWait & DelaysFrom Google Reviews
Jan 26, 2023

The drive-through service was excessively slow.

WorstProduct / Service QualityFrom Google Reviews
Aug 10, 2022

Food quality was poor and caused physical illness.

WorstProduct / Service QualityFrom Google Reviews
Aug 17, 2019

Customer experienced an allergic reaction due to cross-contamination.

WorstCleanliness & HygieneFrom Google Reviews
May 22, 2019

The restaurant was filthy and staff ignored complaints about the mess.

WorstWait & DelaysFrom Google Reviews
Apr 17, 2018

Excessive wait times in the drive-through lane.