Jackson Hewitt Tax Service

Business reply on Google

Maxx, we’re truly sorry to hear about your experience and the impact it has had on you. We understand how important your tax return is, and we deeply regret the lack of communication and support you've described. Please call us at 1-800-234-1040 so we can look into your situation and do our best to make things right. Siloam, Jackson Hewitt Tax Services

Business reply on Google

I'm sorry, Deron Smith, to hear of the extended delay you experienced in our office this season. Please know your time and schedule are top priority and it is never our intent to undervalue their importance. I hope the service and end results helped to improve the overall experience, although if there are any further concerns you'd like to share, please give us a call at 971-203-3630. We want to ensure any outstanding issues are addressed with the attention deserved. We appreciate your honest feedback and review, and hope you'll extend us the opportunity to exceed expectations in the future. -Lloyd Dodak, Jackson Hewitt

Business reply on Google

We appreciate your honest feedback, Braxton. However, I'm very sorry to see that your experience was far less than reflective of the level of service that we wish to provide all of our clients. We invite you to give us a call at 800-234-1040 if there are any issues still needing resolution. Our team looks forward to hearing from you as well as the opportunity to be of service. -Carrisa, Jackson Hewitt Care Team

Business reply on Google

Thank you for sharing your honest feedback, Jose, I'm truly sorry to hear that your experience did not meet our standards of professionalism. We'd like to ensure that your concerns and feedback are addressed with the attention deserved, and ask that you give us a call at 800-234-1040 with the details of your visit. Thank you, we look forward to your call to further assist. -Jeanie, Jackson Hewitt Care Team