Jackson Hewitt Tax Service
💳 Finance & Insurance · Baton Rouge
total experiences
replied on google
Most reported issues
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Experiences
Staff provided misleading information and refused service despite being open.
Business reply on Google
Thank you for sharing your feedback with us. We’re sorry to hear about the experience you had at the Airline location, and we understand how frustrating it must have been to feel misinformed and turned away after making the trip. We appreciate you taking the time to explain what happened so we can address it with the attention it deserves. If you’d like to talk through any details from your visit, we’re here to listen at 800‑234‑1040. -Asia, Jackson Hewitt Care Team
Staff member complained about the customer arriving on time.
Business reply on Google
I'm sorry to see our service didn't meet expectations, Sara, please know it's never our intent to let you down. We'd like to ensure any concerns are addressed with the attention deserved. Please give us a call at 800-234-1040 if we can further assist, we look forward to hearing from you and greatly appreciate the opportunity to be of service to you as our client. - April, Jackson Hewitt Care Team
Inaccurate information regarding online versus in-person class requirements.
Customer dissatisfied with the tax refund amount calculated by the preparer.
Business reply on Google
We are so sorry to hear you feel this way, Tyra! We appreciate you taking the time to give us feedback!