Jimmy John's
🍽️ Restaurants · Des Moines
total experiences
replied on google
Most reported issues
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Experiences
The restaurant prepared the sandwich with the incorrect meat.
Business reply on Google
We’re very sorry for your experience. Please send us the details on what happened here: http://bit.ly/JJsFeedback
The restaurant provided the incorrect sandwich and the manager refused assistance.
Business reply on Google
We’re very sorry for your experience. Please send us the details on what happened here: http://bit.ly/JJsFeedback
The sandwich contained spoiled or low-quality lettuce.
Business reply on Google
We’re very sorry for your experience. Please send us the details on what happened here: http://bit.ly/JJsFeedback
Staff struggled to process order and placed customer on hold
Business reply on Google
We are sorry for your experience and we want to share it with this location’s owner. Could you please share your feedback here: http://bit.ly/JJsFeedback
Poor service, payment issues, hidden charges, and flat soda.
Business reply on Google
We are sorry for your experience and we want to share it with this location’s owner. Could you please share your feedback here: http://bit.ly/JJsFeedback
Excessive delivery delay and poor customer service experience
Business reply on Google
We are sorry for your experience, that’s not how we roll. Please reach out to our customer service team here: http://bit.ly/JJsFeedback and we’ll share your feedback with the local store’s owner.
Excessive delivery wait times and rude customer service staff.
Business reply on Google
Ouch, so sorry! We didn’t build the biz this way! Can you please reach out to our team here: http://bit.ly/JJsFeedback so they can send it to the store owner and make it right?
Order was never delivered and the business provided no communication.
Business reply on Google
We are sorry for your experience, that’s not how we roll. Please reach out to our customer service team here: http://bit.ly/JJsFeedback and we’ll share your feedback with the local store’s owner.
consistent failure to deliver orders and poor customer service
Business reply on Google
We are sorry for your experience, that’s not how we roll. Please reach out to our customer service team here: http://bit.ly/JJsFeedback and we’ll share your feedback with the local store’s owner.
Long delivery delay and rude customer service experience
Business reply on Google
We are sorry for your experience and we want to share it with this location’s owner. Could you please share your feedback here: http://bit.ly/JJsFeedback
excessive wait times and unprofessional staff behavior at drive-through
Business reply on Google
We are sorry for your experience and we want to share it with this location’s owner. Could you please share your feedback here: http://bit.ly/JJsFeedback
Staff member was rude and confused about combo order contents.
Business reply on Google
So sorry to hear this, rude service is never okay! Please send the facts to our team at http://bit.ly/JJsFeedback so they can check it out and follow up with you directly!
Order was not delivered and manager refused to provide a refund.
Business reply on Google
We’re very sorry for your experience. Please send us the details on what happened here: http://bit.ly/JJsFeedback
Delivery time significantly exceeds the advertised timeframe.
Business reply on Google
We are sorry for your experience and we want to share it with this location’s owner. Could you please share your feedback here: http://bit.ly/JJsFeedback
Long wait time at drive-thru despite store being open
Business reply on Google
Please let us know the specifics of your experience so we can look into this. http://bit.ly/JJsFeedback
The food delivery took over an hour to arrive.
excessive delivery wait time and incorrect sandwich order
Employee was unhelpful regarding sandwich customization and cutting requests.
excessive delivery wait times and unavailability of menu items
The sandwich delivery took one hour to arrive.