Jimmy John's
🍽️ Restaurants · Minneapolis
total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
staff members are arguing and failing to communicate effectively
Business reply on Google
Thanks for letting us know, Josh. Providing respectful service is important to us, and we’ve shared your feedback with the appropriate team. We appreciate you bringing this to our attention and giving us the opportunity to improve.
Order placed through third-party app was never fulfilled or refunded.
Business reply on Google
Thanks for the love! If you’d like us to share your feedback with the store’s team, please reach out to our customer service team: http://bit.ly/JJsFeedback
The restaurant consistently provides inaccurate food orders.
Business reply on Google
We apologize for the experience you had, Emily Klitzke, and appreciate you taking the time to let us know. We’ll be looking into this to ensure it’s addressed.
Excessive delivery wait times and limited menu options for delivery orders.
Business reply on Google
We’re very sorry for your experience, Kaitlyn. Please send us the details on what happened here: https://bit.ly/JJsFeedback
Delivery delayed significantly due to logistical issues and poor communication.
Business reply on Google
We are sorry for your experience and we want to share it with this location’s owner. Could you please share your feedback here: http://bit.ly/JJsFeedback
Excessive delivery delays and failure to follow drop-off instructions.
Business reply on Google
We are sorry for your experience and we want to share it with this location’s owner. Could you please share your feedback here: http://bit.ly/JJsFeedback
Poor staff attitude, incorrect order preparation, and delivery driver lacked change.
Business reply on Google
We are sorry for your experience, that’s not how we roll. Please reach out to our customer service team here: http://bit.ly/JJsFeedback and we’ll share your feedback with the local store’s owner.
The Turkey Tom sandwich was of poor quality.
Business reply on Google
We are sorry for your experience and we want to share it with this location’s owner. Could you please share your feedback here: http://bit.ly/JJsFeedback
Inaccurate sandwich preparation and frequent failure to deliver orders.
Business reply on Google
We’re very sorry for your experience. Please send us the details on what happened here: http://bit.ly/JJsFeedback
Incorrect sandwich orders and foreign object found in food
Business reply on Google
We’re very sorry for your experience. Please send us the details on what happened here: http://bit.ly/JJsFeedback
Delivery took over an hour and the food arrived cold
Business reply on Google
We’re very sorry for your experience. Please send us the details on what happened here: http://bit.ly/JJsFeedback
Manager was rude and used derogatory language toward a customer.
Business reply on Google
We’re very sorry for your experience. Please send us the details on what happened here: http://bit.ly/JJsFeedback
Delivery times are consistently exceeding one hour.
Business reply on Google
We’re very sorry for your experience. Please send us the details on what happened here: http://bit.ly/JJsFeedback
orders not delivered and refunds not processed
Business reply on Google
We’re very sorry for your experience. Please send us the details on what happened here: http://bit.ly/JJsFeedback
Store was closed despite accepting online orders during posted business hours.
Business reply on Google
We’re very sorry for your experience. Please send us the details on what happened here: http://bit.ly/JJsFeedback
Foreign object found in sandwich and lack of management follow up
Business reply on Google
We’re very sorry for your experience. Please send us the details on what happened here: http://bit.ly/JJsFeedback
Incorrect sandwich order and long wait time for a replacement.
Business reply on Google
We are sorry for your experience and we want to share it with this location’s owner. Could you please share your feedback here: http://bit.ly/JJsFeedback
Staff failed to provide a prepared online order in a timely manner.
Business reply on Google
We are sorry for your experience and we want to share it with this location’s owner. Could you please share your feedback here: http://bit.ly/JJsFeedback
Order cancellation, unauthorized substitutions, and poor sandwich preparation quality.
Business reply on Google
We are sorry for your experience and we want to share it with this location’s owner. Could you please share your feedback here: http://bit.ly/JJsFeedback
Frequent order inaccuracies and significant delivery delays.
Business reply on Google
We are sorry for your experience and we want to share it with this location’s owner. Could you please share your feedback here: http://bit.ly/JJsFeedback