Jimmy John's
🍽️ Restaurants · St. Louis
total experiences
replied on google
Most reported issues
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Experiences
The customer was overcharged for a meal compared to other locations.
Business reply on Google
We’re sorry to hear the price point felt off during your visit. Your meal should feel like a solid value when you choose us. We appreciate the feedback and will be passing it along to the appropriate team for review.
Staff refused delivery and hung up on the customer
Business reply on Google
We are sorry for your experience and we want to share it with this location’s owner. Could you please share your feedback here: http://bit.ly/JJsFeedback
The sandwich bread was hard and the quality was poor.
Business reply on Google
We are sorry for your experience and we want to share it with this location’s owner. Could you please share your feedback here: http://bit.ly/JJsFeedback
Incorrect sandwich order and poor staff attitude
Business reply on Google
We’re very sorry for your experience. Please send us the details on what happened here: http://bit.ly/JJsFeedback
employee touched food with contaminated gloves after adjusting clothing
Business reply on Google
We’re very sorry for your experience. Please send us the details on what happened here: http://bit.ly/JJsFeedback
The sandwich contained insufficient ingredients and lacked requested condiments.
Business reply on Google
We are sorry for your experience and we want to share it with this location’s owner. Could you please share your feedback here: http://bit.ly/JJsFeedback
The sandwich was prepared incorrectly with unwanted ingredients.
Business reply on Google
We are sorry for your experience, that’s not how we roll. Please reach out to our customer service team here: http://bit.ly/JJsFeedback and we’ll share your feedback with the local store’s owner.
The sandwich quality was significantly worse than expected.
Business reply on Google
We are sorry for your experience, that’s not how we roll. Please reach out to our customer service team here: http://bit.ly/JJsFeedback and we’ll share your feedback with the local store’s owner.
delivery driver made unauthorized charges to the customer's credit card
Business reply on Google
We are sorry for your experience and we want to share it with this location’s owner. Could you please share your feedback here: http://bit.ly/JJsFeedback
The bread is consistently stale and orders are frequently incorrect.
Business reply on Google
We are sorry for your experience and we want to share it with this location’s owner. Could you please share your feedback here: http://bit.ly/JJsFeedback
Business hours are inconsistent and phone calls go unanswered.
Delivery was significantly delayed and the manager was unprofessional and rude.
delivery is consistently late and left unattended without notification
Slow delivery and multiple errors with the food order.
Inconsistent service, missing items, and unannounced early store closures.
inefficient payment process and poor quality sandwich ingredients
Staff were rude and the order was prepared incorrectly.
Sandwich size was small and lacked desired customization options.
menu prices do not match the amount charged at checkout