KFC

🍽️ Restaurants · Richmond

20

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstProduct / Service QualityFrom Google Reviews
Aug 4, 2026

The restaurant was out of chicken during a special promotion.

WorstProduct / Service QualityFrom Google Reviews
Jun 3, 2026

Missing food items and burnt, inedible fried pickles received.

WorstCustomer ServiceFrom Google Reviews
May 20, 2026

Incomplete food orders and poor customer service experience.

WorstProduct / Service QualityFrom Google Reviews
May 3, 2026

The chicken smelled and tasted like old burnt oil.

WorstCustomer ServiceFrom Google Reviews
May 3, 2026

Staff refused to cook food an hour before closing time.

WorstCustomer ServiceFrom Google Reviews
Apr 30, 2026

Incorrect order received and business phone line is non-functional

WorstCustomer ServiceFrom Google Reviews
Apr 9, 2026

poor customer service and low food quality at KFC

WorstCustomer ServiceFrom Google Reviews
Jan 29, 2026

Long wait times and rude staff resulted in cold food.

WorstProduct / Service QualityFrom Google Reviews
Nov 21, 2025

Incomplete order and poor food quality received.

WorstRefund & ReturnFrom Google Reviews
Aug 30, 2025

Store refused refund for incorrect order and missing items

WorstCustomer ServiceFrom Google Reviews
Jun 26, 2025

Incorrect order items and poor staff service at drive-through

WorstStaff BehaviorFrom Google Reviews
Jun 8, 2025

Staff mocked a customer with a medical condition and store cleanliness.

WorstStaff BehaviorFrom Google Reviews
Oct 27, 2024

uncontrolled children in restaurant and long wait for lukewarm food

WorstProduct / Service QualityFrom Google Reviews
May 20, 2024

The food was poorly prepared and overcooked.

WorstProduct / Service QualityFrom Google Reviews
Apr 5, 2024

Incorrect order items received and food quality was poor.

WorstProduct / Service QualityFrom Google Reviews
Aug 27, 2023

Incomplete order and poor quality food received.

WorstStaff BehaviorFrom Google Reviews
Jul 26, 2023

Staff refused receipt, overcharged, missed items, and exhibited unprofessional behavior.

WorstProduct / Service QualityFrom Google Reviews
Mar 31, 2022

Excessive oil in food and long drive-thru wait times.

WorstProduct / Service QualityFrom Google Reviews
Feb 10, 2021

The chicken served was dry and hard.

WorstCustomer ServiceFrom Google Reviews
Jun 28, 2020

Poor management, long wait times, and incorrect, low-quality food items.