KFC

🍽️ Restaurants · Rochester

20

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstCustomer ServiceFrom Google Reviews
Aug 19, 2026

staff failed to deliver food and ignored customers at the counter

WorstCustomer ServiceFrom Google Reviews
May 4, 2026

Staff refused service before the posted closing time

WorstCustomer ServiceFrom Google Reviews
Apr 29, 2026

restaurant lacked menu items and provided poor customer service

WorstMisleading & FraudFrom Google Reviews
Mar 17, 2026

Manager falsely marked order as picked up to prevent cancellation

WorstCustomer ServiceFrom Google Reviews
Nov 27, 2025

Staff displayed unprofessional behavior and provided an incorrect order.

WorstWait & DelaysFrom Google Reviews
Nov 15, 2025

customer waited over an hour for a mobile order

WorstStaff BehaviorFrom Google Reviews
Oct 6, 2025

Staff failed to fulfill order and refused to process a refund

WorstCleanliness & HygieneFrom Google Reviews
Aug 2, 2025

Staff smoking outside entrance and extremely unsanitary restaurant conditions.

WorstTechnical IssueFrom Google Reviews
Jul 28, 2025

Online order accepted despite the restaurant being closed

WorstCustomer ServiceFrom Google Reviews
Jul 10, 2025

Rude staff, long wait times, and inconsistent food quality.

WorstCustomer ServiceFrom Google Reviews
Jul 7, 2025

The restaurant closed early and staff were rude to customers.

WorstStaff BehaviorFrom Google Reviews
Jun 19, 2025

Long wait time and unprofessional, abusive behavior from drive-thru staff.

WorstDelivery & ShippingFrom Google Reviews
Apr 25, 2024

Incomplete food orders provided on multiple occasions.

WorstCustomer ServiceFrom Google Reviews
Apr 17, 2024

incomplete order and rude management response

WorstCustomer ServiceFrom Google Reviews
Feb 2, 2024

Order was late and incomplete with unprofessional management response.

WorstCustomer ServiceFrom Google Reviews
Feb 1, 2024

Incorrect order and rude management interaction

WorstCustomer ServiceFrom Google Reviews
Nov 29, 2023

Long wait time and incorrect order with no resolution provided.

WorstCustomer ServiceFrom Google Reviews
Nov 12, 2023

Missing order items and manager refused refund or resolution

WorstCustomer ServiceFrom Google Reviews
Dec 4, 2022

Staff were rude and the order was incomplete after a wait.

WorstProduct / Service QualityFrom Google Reviews
Apr 6, 2022

Incorrect food items provided and missing corporate voucher