Krispy Kreme

The business lost the customer's pre-ordered donut order.

Staff intentionally disconnects customer phone calls.

Staff had poor attitude and donuts were cold with insufficient glaze.

customer ignored by staff and unable to exit store easily

Staff ignored customers and locked them inside the store.

The donuts purchased were stale and not fresh.

Staff member displayed rude attitude and lacked availability of glazed donuts.

Ordered items were unavailable despite being listed on the mobile app.

Customer objects to store signage regarding state law compliance.

frequent inventory shortages and restrictive sales policies for special donuts

Unprofessional staff behavior and poor store cleanliness and maintenance.

The customer received an incorrect and poor quality donut order.

Received incorrect and undersized donuts despite paying full price.

Long wait times and limited availability of fresh products.

Doughnuts are not fresh despite the hot light being on.

One coffee contained a large amount of coffee grounds.

The donuts served were stale, cold, and lacked sufficient filling.

The store refused to refund an overcharge on a promotional deal.