Kroger

customer requests additional store locations and facility upgrades

Pharmacy provided incorrect prescription resulting in significant out of pocket costs

Customer received rotten food and reported unpleasant store odors.

frequent unavailability of products and lack of customer service assistance

Excessive wait time for grocery pickup service

Grocery pickup orders are frequently missing items upon delivery.

Pharmacy service is slow and the store layout is inconvenient.

Employee used abusive language and manager blamed the customer.

Store is dirty with poor produce and problematic self-checkout systems.

Staff ignored customer feedback regarding non-responsive phone lines.

Purchased gift card code was unreadable and already redeemed by another party.

Pre-ordered holiday meal was missing and staff were dismissive

Pharmacy staff refused to assist sick customer with curbside medication pickup.

Store aisle layout makes shopping difficult due to wire racks.

Deli employee ignored customer while cleaning equipment

Staff exhibited rude behavior and discriminatory service toward customers.

Long wait times for curbside pickup due to order delays

Pharmacy technician was rude and disrespectful to the customer.

Limited product availability and inconvenient store layout and checkout process.

limited selection and poor quality of meat products