Kroger

πŸ›’ Retail & Products Β· Houston

19

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstStaff BehaviorFrom Google Reviews
Jul 19, 2026

Staff member was dismissive and refused to provide management assistance.

WorstWait & DelaysFrom Google Reviews
Jun 8, 2026

Long wait time due to a broken printer

WorstCustomer ServiceFrom Google Reviews
May 14, 2026

Poor customer service, disorganized store layout, and slow checkout lines.

WorstStaff BehaviorFrom Google Reviews
Mar 22, 2026

Security guard confronted customer regarding store policy on open carry.

WorstCustomer ServiceFrom Google Reviews
Mar 8, 2026

The phone system is non-functional preventing prescription and bakery order management.

WorstOtherFrom Google Reviews
Feb 10, 2026

Higher prices than competitors and unpleasant odor at store entrance.

WorstStaff BehaviorFrom Google Reviews
Jan 30, 2026

Unhelpful staff and frequent product stock shortages

WorstCleanliness & HygieneFrom Google Reviews
Nov 8, 2025

The store entryway was dirty with trash on the floor.

WorstCustomer ServiceFrom Google Reviews
May 26, 2025

Store layout is confusing, items are expired, and checkout is understaffed.

WorstStaff BehaviorFrom Google Reviews
Feb 11, 2025

Staff member acted aggressively and manager was dismissive of the complaint.

WorstCleanliness & HygieneFrom Google Reviews
Jan 7, 2025

Employee placed unwashed fruit on cakes without cleaning them first.

WorstStaff BehaviorFrom Google Reviews
Jul 1, 2024

Staff member was unhelpful and displayed a poor attitude.

WorstCustomer ServiceFrom Google Reviews
Feb 17, 2024

Bakery failed to fulfill cake order and provided poor customer service.

WorstStaff BehaviorFrom Google Reviews
Nov 3, 2023

Cashier exhibited discriminatory behavior and unprofessional conduct toward customers.

WorstStaff BehaviorFrom Google Reviews
Jul 23, 2023

staff ignored customer waiting for assistance at the deli counter

WorstStaff BehaviorFrom Google Reviews
Jun 1, 2023

Manager was rude and failed to assist with a transaction issue.

WorstProduct / Service QualityFrom Google Reviews
Jul 17, 2022

Purchased shrimp was spoiled and smelled bad.

WorstProduct / Service QualityFrom Google Reviews
Jul 16, 2022

The store is selling expired and moldy meat products.

WorstStaff BehaviorFrom Google Reviews
Apr 15, 2020

Employees socialized instead of assisting customers at checkout.