Kroger

πŸ›’ Retail & Products Β· Morgantown

19

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstOtherFrom Google Reviews
Apr 12, 2026

The store layout was rearranged causing confusion for regular customers.

WorstCustomer ServiceFrom Google Reviews
Nov 28, 2025

Poor store cleanliness and long wait times due to understaffing.

WorstProduct / Service QualityFrom Google Reviews
Nov 17, 2025

Specific vegan product is frequently out of stock at local stores.

WorstCleanliness & HygieneFrom Google Reviews
Sep 2, 2025

Employees have poor hygiene and produce items are frequently moldy.

WorstCustomer ServiceFrom Google Reviews
Feb 16, 2025

Customer waited fifteen minutes for assistance at the meat department.

WorstOtherFrom Google Reviews
Jun 3, 2024

Store lacks loss prevention and allows shoplifting to occur

WorstProduct / Service QualityFrom Google Reviews
Mar 16, 2024

produce is rotting and self-checkout lanes are understaffed during peak hours

WorstBilling & ChargesFrom Google Reviews
Oct 18, 2023

Items were rung up incorrectly and sales were not applied.

WorstCustomer ServiceFrom Google Reviews
Sep 19, 2023

Deli closed early and meat department inventory was depleted

WorstCleanliness & HygieneFrom Google Reviews
Feb 6, 2023

Store is dirty and shopping carts are difficult to locate

WorstOtherFrom Google Reviews
Nov 30, 2022

Shopping carts are in poor condition and prices are high.

WorstStaff BehaviorFrom Google Reviews
Aug 4, 2022

Employee displayed unprofessional attitude and poor customer service

WorstStaff BehaviorFrom Google Reviews
Dec 24, 2021

Cashier refused to assist with a jammed lottery ticket machine.

WorstStaff BehaviorFrom Google Reviews
Dec 1, 2021

Staff harassed customers and questioned the validity of a service animal.

WorstCleanliness & HygieneFrom Google Reviews
Jan 2, 2021

Unsanitary bathrooms, lack of carts, and poor store maintenance.

WorstProduct / Service QualityFrom Google Reviews
Nov 28, 2020

Customer received expired canned goods and was denied a refund.

WorstCustomer ServiceFrom Google Reviews
Mar 12, 2020

frequent inventory shortages and lack of cart retrieval during rain

WorstWait & DelaysFrom Google Reviews
Oct 30, 2019

employees fail to assist customers at self-checkout after hours

WorstCustomer ServiceFrom Google Reviews
Oct 11, 2017

Store closed earlier than the posted operating hours