Kroger

Store is dirty with unstocked shelves and expired sale items.

Employees were rude and disrespectful to the customer.

Staff unable to process corporate credit for delayed pickup order

Staff member was rude and refused to assist the customer.

Staff refused an immediate refund for poor quality food items.

Manager falsely accused customer of theft and refused to review footage.

Staff refused to process a valid return for diapers

staff members were rude and unhelpful regarding service availability

Employee hiding discounted fresh flowers instead of stocking them

Store delivered dead flowers instead of the requested fresh red roses.

Employee exhibited rude behavior and made discriminatory comments toward a shopper.

Rude staff, poor produce quality, and difficult digital coupon system.

Bakery failed to prepare cakes and provided poor quality product

limited floral selection and lack of staff assistance for wrapping

Understaffed counters, broken equipment, and limited product availability.

Meat and fish counters are understaffed and management is unresponsive.

live insect found inside a sealed package of arugula

Poor stock availability and lack of management and customer service standards.

Store manager provided poor customer service and was disrespectful.

Excessive wait times at checkout and poor customer service support.