ποΈ Fitness & Gyms Β· Tarzana
total experiences
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Members taking photos in locker room and weights are disorganized
Gym continued billing after cancellation attempts and sent past due notice
Old equipment, broken water machine, and unenforced bag policy
Many machines are out of order for weeks.
Team does not understand how to work with Wellhub
Rude staff and bad management team
Gym lacks advertised amenities and equipment is old
Customer was denied use of restroom facilities.
Lack of heavy dumbbells, broken facilities, and inattentive staff
Unused personal training sessions and unfair cancellation policy
Trainer rudely asked member to leave training area; staff unhelpful.
Outdated equipment and unprofessional class instructors.
Ongoing unauthorized charges after multiple attempts to cancel membership
Gym continued to bill credit card after membership cancellation
Ceiling fan is too strong and cannot be adjusted
Gym fan too strong, manager unable to adjust setting
LA Fitness continues to charge account despite membership cancellation
Staff member misbehaves inappropriately towards youngsters at the gym
Staff harassed and refused access to equipment based on membership type.
Gym started charging for towels and staff were unhelpful