LA Fitness

Missing gym equipment and unprofessional staff at the front desk

Outdated equipment, poor layout, and roaches in the bathroom

Long wait times at the genius bar

Instructor removed customer from class, causing humiliation.

Gym equipment is dirty and smells bad

Staff member was rude to customer during workout

Staff was rude and unprofessional; belongings were mixed up and customer was told to leave

Difficulty canceling membership and being charged for an extra month

Dirty parking lot, toilets, and crowded facilities

Staff are forcing early closure and retaliating against a disabled customer.

Gym music volume too high; corporate unresponsive to feedback

Pilates classes repeatedly delayed after customers paid for them

Difficulty canceling membership through multiple channels

Gym refused to cancel personal training contract due to medical reasons

Front desk staff are rude and unwelcoming

Broken machine not repaired at gym

Trainer was rude and disrespectful to a member

Gym continued to charge membership after cancellation request

Treadmills at this location are malfunctioning and have not been repaired.

Roaches in sauna and theft from lockers at gym