La Quinta Inn & Suites by Wyndham Colorado Springs South AP

The hotel charged the customer twice for a deposit.

The room had broken appliances, poor cleanliness, and no hot water.

The hotel has poor cleanliness, unpleasant odors, and low-quality breakfast food.

Hotel has safety hazards, broken amenities, and poor cleanliness standards.

Multiple room maintenance issues and lack of basic hotel amenities

Hotel room maintenance issues and lack of daily housekeeping services.

Unjustified smoking charges, poor room maintenance, and vehicle damage.

The hotel room was dirty and staff refused to provide alternatives.

Hotel provided broken amenities and poor service with no management resolution.

Long wait times, hidden fees, and poor room maintenance.

The hotel hallways have drug activity and rooms smell like eggs.

Keycards failed and staff knocked on the door before checkout time.

Poor room maintenance, cleanliness issues, and lack of on-site staff.

Hotel had poor cleanliness and a dangerous elevator ceiling collapse.

unauthorized or unexpected credit card charges applied after stay

Long wait times due to understaffing at the front desk.

The hotel repeatedly attempted to charge the customer's credit card.