La Quinta Inn & Suites by Wyndham Phoenix West / Glendale

hotel rooms had fleas, broken shower, and unpleasant odors

Housekeeping failed to clean rooms or provide fresh towels.

Room maintenance issues and failure to provide requested housekeeping services.

Multiple unauthorized charges and poor room cleanliness and staff service.

Staff member forced guests to leave in extreme heat.

Front desk staff exhibited unprofessional behavior and verbal harassment.

Front desk staff are rude and do not greet guests.

Hotel suffered from poor housekeeping, broken amenities, and security issues.

unauthorized reservation cancellation and unexplained additional charges on account

hotel staff failed to correctly book the conference room for event

The hotel room was uncleaned and had a foul odor.

Housekeeping failed to clean the room or provide fresh supplies.

hotel charged customer twice and failed to process the refund

hotel room infested with bed bugs causing property loss

Loud air conditioning and lack of staff assistance for room issues.