Labcorp
🩺 Health & Wellness · Portsmouth
total experiences
replied on google
Most reported issues
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Experiences
Location was closed despite an active online appointment booking
Excessive wait times for blood draw services.
Excessive wait times, unclean facility, and incorrect order processing.
Excessive wait time for walk-in patients with poor staff communication.
The lab was closed despite having a scheduled appointment.
Staff members were rude and unprofessional to the customer.
Staff member shared inappropriate personal information during a blood draw.
Receptionist was unprofessional and refused to provide service.
Business reply on Google
Mr Harvey, thank you for taking time to leave this review. We apologize that our service did not meet your expectations. We are looking into this issue and hope to provide a better experience going forward.
LabCorp failed to provide specimen ID for employment drug test
The laboratory technicians are consistently rude and unprofessional.
Unprofessional staff, long wait times, and broken check-in kiosk.
Receptionist screamed at customer after a ten minute wait.
Long wait times due to understaffing at the front desk.
Lack of staff at the front desk for greeting