Labcorp
🩺 Health & Wellness · Providence
total experiences
replied on google
Most reported issues
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Experiences
The business charged more than the quoted out of pocket price.
Staff failed to locate lab orders and provided poor communication
Business reply on Google
Tanzeela, thank you for taking the time to leave this review. We apologize that our service did not meet your expectations. We are looking into this issue and hope to provide a better experience going forward.
receptionist exhibited discriminatory behavior toward minority patients
Business reply on Google
Nanii, thank you for bringing this to our attention. We are sorry you had a negative experience with our staff at the Eddy Street location. Your feedback helps us improve. We are looking into the incident issue and hope to resolve it quickly and accurately.
Customer service representative was rude and unhelpful during a phone inquiry.
Staff member was rude and refused to answer questions about appointment.
Staff refused service before closing time and acted unprofessionally.
Staff exhibited rude behavior and refused to process multiple lab slips.
Staff member exhibited rude behavior and made discriminatory assumptions about language…
Business reply on Google
Hi Camila, thank you for bringing this to our attention. We are sorry you had a negative experience with our staff at the Providence, RI location. Your feedback helps us improve. We are looking into the incident issue and hope to resolve it quickly and accurately.
The business sent another patient's private medical records and address.
Receptionist was rude and failed to acknowledge a confirmed appointment.
Receptionist was rude and unhelpful during the check-in process.
Staff were rude and enforced unsanitary and unreasonable testing procedures.
Inconsistent check-in process and long wait times for appointment.
Phlebotomist performed the incorrect medical test on the patient.
improper specimen handling requires a repeat blood draw
Staff member rushed the customer during a required drug screening test.
Lab results were not delivered to the doctor's office.
Appointment cancelled without explanation or alternative options provided
Long wait time due to understaffing at the facility.
The appointment started thirty minutes late without any explanation provided.