Little Caesars Pizza
🍽️ Restaurants · Jackson Heights
total experiences
replied on google
Most reported issues
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Experiences
Excessive wait time despite lack of other customers
The pizza had burnt cheese, thin crust, and poor topping placement.
Pizza was burnt, lacked toppings, and staff behavior was poor.
The pizza was burned and staff disconnected the phone call.
Undercooked pizza, poor employee hygiene, and unclean store environment.
Cold pizza served and staff was rude to the customer
Long delivery time resulted in cold and poor quality pizza.
Business reply on Google
As soon as we get online order we make fresh product and it gets ready in 10-12 minutes. Then any delivery order stays in heated cabinet until driver pick up the order. But those third party delivery drivers sometimes takes for ever to deliver our fresh products. Hope you understand, trust us and order more in future.
staff failed to address harassment and indecent exposure in the store
Business reply on Google
Sometimes it is very hard to control such situations.
The pizza was cold, hard, dry, burned, and lacked cheese.
The business failed to process a promised refund for cold food.
Business reply on Google
We personally do not provide delivery service. All deliveries are handled by third party delivery companies like DoorDash, UberEats, Grubhub, etc. As soon as customer place order, we get notified right away on screen & products are ready within 10 minutes. Then we have to wait for driver to pick up your order from our restaurant. In case of delivery delay please contact delivery partners, they will refund your money. Sorry for inconvenience.
The restaurant has unsanitary food preparation and filthy facility conditions.
Business reply on Google
I think you are writing a review for a wrong place.
The vegetable pizza had an insufficient amount of vegetable toppings.
Incomplete order delivered incorrectly without notification.
The staff member was rude to the customer.
Rude staff and long wait times for pizza orders.
Missing item from delivery and unhelpful, rude staff response
Pizza arrived stale with insufficient toppings and unsealed packaging.
The customer received stale, reheated food after a long wait.
Long wait time and cold pizza with insufficient toppings.