Long John Silver's
🍽️ Restaurants · Jackson
total experiences
replied on google
Most reported issues
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Experiences
Incorrect food items received and poor quality of hushpuppies.
Business reply on Google
Ahoy, Bryan Wilson. We're sorry your recent visit didn't live up to the Long John Silver standard. We strive to provide high-quality food, so it means a lot that you took time to let us know about your experience. We'd love to hear more about it at https://www.ljs-cares.com/. We hope you visit us again soon.
customer received cold food and experienced poor service from management
Business reply on Google
Ahoy Willliam Johnson, thank you for sharing your experience with us. We're disappointed to hear you felt let down during your recent visit. We strive to bring our guests high-quality food and service, and we're sorry that your experience didn't live up to the Long John Silver standard. We will address this with our team and would also love to hear from you directly. You can contact us at https://www.ljs-cares.com/.
The dining area and bathroom were filthy and food was incorrect.
Business reply on Google
Ahoy Charles, thank you for sharing your experience with us. We're disappointed to hear you felt let down during your recent visit. We strive to bring our guests high-quality food and service while keeping our restaurant well-maintained, and we're sorry that your experience didn't live up to the Long John Silver standard. We will address this with our team and would also love to hear from you directly. You can contact us at https://www.ljs-cares.com/.
The restaurant provided the incorrect food order during a lunch rush.
Business reply on Google
Ahoy, Brandon Lyell. We're sorry to hear your recent visit didn't live up to the Long John Silver standard. We want to make sure our guests get exactly what they ordered. Please reach out to us at https://www.ljs-cares.com/ so we can learn more about your experience and make things right. We hope you visit us again soon.
Dining area used for storage and pest control spraying during meals.
Business reply on Google
Hi Michael Frost, we're sincerely sorry to hear about any concerns regarding food safety during your visit. Ensuring the well-being of our guests is paramount, and we take this matter very seriously. Rest assured, we're thoroughly investigating and implementing measures to enhance our food safety protocols. We appreciate your vigilance and hope to regain your trust on your next visit.
The food served was greasy and hard.
Business reply on Google
Ahoy, Thressa Hampton,thank you for your review. We want to ensure all guests get a healthy dose of Vitamin Sea and it sounds like we did not hit the mark here. We'd love to learn more about your visit and chat with you directly. You can reach us at https://www.ljs-cares.com/. We hope you visit us again.
Employee was aggressive and refused to fulfill a delivery order
The food served was not fresh.
Poor food quality, missing order items, and unfriendly staff.
The food served was stale, greasy, and poor quality.
Manager was rude and attempted to physically assault customer through window.
Staff provided incorrect order and exhibited rude behavior toward customers.
The manager was rude regarding the timing of the customer's order.
Staff ignored customers for personal calls and served cold food.
Poor food quality, small portions, and dirty restaurant environment.
The restaurant lobby was filthy and the food was cold.
restaurant consistently refuses to honor advertised promotions and provides incorrect…
Broken ice machine and unsanitary dining area with dead flies.