Long John Silver's | A&W

🍽️ Restaurants · Wichita

20

total experiences

15%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstProduct / Service QualityFrom Google Reviews
Apr 13, 2025

The chicken quality is poor and portion sizes are too small.

Business reply on Google

Ahoy, Bret Allen. We're sorry your recent visit didn't live up to the Long John Silver standard. We strive to provide high-quality food, so it means a lot that you took time to let us know about your experience. We'd love to hear more about it at https://www.ljs-cares.com/. We hope you visit us again soon.

WorstProduct / Service QualityFrom Google Reviews
Oct 23, 2024

The chicken and fish were poor quality and improperly heated.

Business reply on Google

Ahoy, Joey Landwehr. We're sorry to hear that your recent visit didn't live up to the Long John Silver standard. We always strive to provide our customers with high-quality food, so it means a lot that you took time to let us know about your experience. We'd love to hear more about it at https://www.ljs-cares.com/. We hope you visit us again soon for a better and improved experience.

WorstCleanliness & HygieneFrom Google Reviews
May 14, 2023

Leaking ceiling and poor food quality due to old oil.

Business reply on Google

Ahoy Emily, thank you for sharing your experience with us. We're disappointed to hear you felt let down during your recent visit. We strive to bring our guests high-quality seafood and service, and we're sorry that it didn't live up to the Long John Silver standard. We'd love to hear more about it at https://www.ljs-cares.com/. We hope you visit us again soon.

WorstCustomer ServiceFrom Google Reviews
Aug 21, 2022

Inaccurate operating hours, poor hygiene, and low quality food.

WorstProduct / Service QualityFrom Google Reviews
Mar 6, 2022

Poor food quality, missing condiments, and incorrect packaging.

WorstProduct / Service QualityFrom Google Reviews
Feb 27, 2022

Incorrect order items and poor food quality

WorstCustomer ServiceFrom Google Reviews
Jun 21, 2021

Incorrect order, long wait times, and poor food quality.

WorstCustomer ServiceFrom Google Reviews
May 9, 2021

Incorrect orders, long wait times, and rude staff behavior.

WorstCustomer ServiceFrom Google Reviews
Mar 21, 2021

The restaurant closed before the posted time while still serving others.

WorstCustomer ServiceFrom Google Reviews
Mar 20, 2021

Incorrect order, missing sauce, and rude staff interactions.

WorstCleanliness & HygieneFrom Google Reviews
Mar 6, 2021

staff failed to follow health and hygiene safety protocols

WorstCustomer ServiceFrom Google Reviews
Jul 3, 2020

Long wait times, missing food items, and poor food quality.

WorstCustomer ServiceFrom Google Reviews
Dec 14, 2019

Cold food, misleading menu pricing, and poor table service.

WorstWait & DelaysFrom Google Reviews
Nov 16, 2019

Long wait times and poor service for in-store customers.

WorstCustomer ServiceFrom Google Reviews
Oct 16, 2019

Rude staff, long wait times, and poor food quality.

WorstCleanliness & HygieneFrom Google Reviews
Aug 23, 2019

long wait times, incorrect order, and unsanitary greasy restaurant conditions

WorstCustomer ServiceFrom Google Reviews
Mar 7, 2019

Incorrect orders, rude management, and long wait times for food.

WorstWait & DelaysFrom Google Reviews
Jan 7, 2019

Twelve minute wait for food despite an empty dining room

WorstCleanliness & HygieneFrom Google Reviews
Aug 6, 2018

The restaurant is dirty with overflowing trash and cold food.

WorstCleanliness & HygieneFrom Google Reviews
May 31, 2018

Slippery floors, slow service, and cold, poor quality food.