LongHorn Steakhouse

🍽️ Restaurants · Bel Air

20

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstCustomer ServiceFrom Google Reviews
Aug 6, 2026

long wait time and lack of service at the bar

WorstCustomer ServiceFrom Google Reviews
May 25, 2026

staff refused seating and claimed tables were dirty

WorstStaff BehaviorFrom Google Reviews
May 21, 2026

Hostess refused seating despite availability and seated other customers instead

WorstBilling & ChargesFrom Google Reviews
Apr 6, 2026

Incorrect steak order served and customer overcharged for the meal

WorstCustomer ServiceFrom Google Reviews
Mar 28, 2026

Customers were ignored for thirty minutes due to poor staff coordination.

WorstWait & DelaysFrom Google Reviews
Mar 1, 2026

Long wait time for large party and inability to split checks

WorstCustomer ServiceFrom Google Reviews
Mar 1, 2026

Long wait times and lack of attention from wait staff

WorstCustomer ServiceFrom Google Reviews
Feb 18, 2026

bartender failed to provide service for twenty minutes

WorstCustomer ServiceFrom Google Reviews
Feb 18, 2026

Server failed to provide basic table service and check on guests.

WorstCustomer ServiceFrom Google Reviews
Feb 3, 2026

Waitress provided poor service and displayed a negative attitude.

WorstCleanliness & HygieneFrom Google Reviews
Nov 10, 2025

The restaurant has a gnat infestation and serves cold food.

WorstWait & DelaysFrom Google Reviews
Nov 2, 2025

inaccurate wait time estimates and poor table management

WorstProduct / Service QualityFrom Google Reviews
Oct 23, 2025

Steaks were overcooked and baked potatoes were undercooked.

WorstRefund & ReturnFrom Google Reviews
Sep 30, 2025

The restaurant failed to process a promised refund for an incorrectly cooked steak.

WorstCustomer ServiceFrom Google Reviews
Aug 20, 2025

Waitress made ordering errors and served improperly cooked steak.

WorstCustomer ServiceFrom Google Reviews
Aug 19, 2025

Customer received no service after being seated for fifteen minutes.

WorstCustomer ServiceFrom Google Reviews
Jul 8, 2025

Long wait times, poor service, and incorrectly prepared food.

WorstCustomer ServiceFrom Google Reviews
Jul 6, 2025

Long wait time and rude management resulted in no service.

WorstProduct / Service QualityFrom Google Reviews
Jun 30, 2025

Poor food quality and long wait times for meal correction.

WorstProduct / Service QualityFrom Google Reviews
Jun 28, 2025

Incorrect food order and excessively salty meals served.