π½οΈ Restaurants Β· Cheektowaga
total experiences
replied on google
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Manager and server displayed rude and unprofessional behavior toward the group.
Long wait times, incorrect billing, and unprofessional management.
Inconsistent information provided regarding takeout order availability
a pest was found on the dining table
Poor food quality and discriminatory behavior from the restaurant manager.
Staff refused to seat a large party despite available table space.
Manager refused to seat large group and acted aggressively toward customers
Manager refused to accommodate a large party with nearby seating
Manager refused to seat a large party together and expelled them.
Manager refused to seat a large party together without valid reason
Poor service, disorganized staff, and unkempt restaurant conditions.
The steak, lobster, and side dishes were poorly prepared and inedible.
Staff provided incorrect food and refused to resolve payment disputes professionally.
Poor food quality and rude service during a busy period.
Cold food served and manager refused to address the issue
Long wait times and cold food served with dismissive staff attitude.
Multiple entrees were overcooked, improperly prepared, and contained spoiled vegetables.
Foreign object found inside the dessert served to the customer
Food served undercooked and cold with poor staff response.
Business reply on Google
We never want to disappoint a fellow steak lover and want to learn more about what happened. Please send details to Social@LongHornSteakhouse.com with your full name, receipt or order number (if available), and phone number.
Steaks were served cold and tough with overcooked broccoli.