LongHorn Steakhouse
🍽️ Restaurants · Williston
total experiences
replied on google
Most reported issues
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Experiences
poor food quality and preparation for the price paid
inaccessible handicap parking due to snow and long phone wait times
Incorrect food quality and poor service during a busy shift
Business reply on Google
Thanks for taking the time to share your experience with us, Angela. Please connect with us at guestrelations@gr.longhornsteakhouse.com using the subject line "Reply # 6464631" so we can learn more and follow up directly.
Poor service and incorrectly prepared food items.
Waitress failed to provide plates and neglected table service throughout meal.
The bartender was unwelcoming and the atmosphere was poor.
The steak tips were tough and the brussel sprouts were burnt.
The steak served was extremely salty and staff refused to compensate.
The quality of the food has diminished over time.
The food was overly salty, the restaurant was dirty, and service lacked.
The restaurant does not accept reservations.
Long wait times and unavailable menu items during the meal.
restaurant refused to seat patrons despite available tables
Missing paid items and burnt food in takeout order.
Customer waited thirty minutes without receiving service while seated alone.
Business reply on Google
Danielle, we're sorry to hear you didn't have a good experience and we'd like to learn more. Please email us at Social@LongHornSteakhouse.com with your name and phone number, along with check/order number from your receipt if you have it. Also, remind us that you reached out to us on Google about your visit to our location in Williston, VT.
The restaurant failed to include ordered items in the takeout bag.
Business reply on Google
John, we’re sorry to hear you didn’t have a great experience, and we’d like to learn more. Please send an email to Social@LongHornSteakhouse.com with your full name and phone number, along with the check/order number from your receipt if you have it. Let us know that you originally contacted us here on Google and that you visited our location in Williston, VT.
Excessive wait time and poor service from the waitstaff
Business reply on Google
We’re disappointed to hear about your experience. If you’d like to speak more about this, please email Social@LongHornSteakhouse.com. Send us your full name, phone number, receipt or order number, and please remind us you posted on Google, and that it was for our 1405 Maple Tree Place, Williston, location.
The kitchen served improperly cooked food and the manager was dismissive.
Business reply on Google
Gerald - we’re disappointed to hear about your experience. If you’d like to speak more about this, please email Social@LongHornSteakhouse.com. Send us your full name, phone number, receipt or order number, and please remind us you posted on Google, and that it was for our 1405 Maple Tree Place, Williston, location.
customer slipped on wet floor due to lack of warning signs
Business reply on Google
Jade - we’re disappointed to hear about your experience. If you’d like to speak more about this, please email Social@LongHornSteakhouse.com. Send us your full name, phone number, receipt or order number, and please remind us you posted on Google, and that it was for our 1405 Maple Tree Place, Williston, location.
The steaks were over-seasoned and the soup was unpalatable.