Love's Travel Stop
🚗 Auto & Repair · Albuquerque
total experiences
replied on google
Most reported issues
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Experiences
Excessive wait time for a short truck repair service
Business reply on Google
We regret the inconvenience you faced with the wait. Your feedback is valuable, and we'll ensure it's reviewed by the General Manager in Albuquerque. We invite you to visit us again.
The business failed to provide timely service or respond to inquiries.
Business reply on Google
Thank you for sharing your experience. We're sorry for the delay and lack of communication. This feedback will be addressed with the General Manager in Albuquerque. We hope to serve you better next time.
Unsanitary shower facilities and unresponsive staff service.
Business reply on Google
Sorry to hear about your visit. We appreciate your feedback on the shower and staff, and we'll address it with the General Manager in Albuquerque. We hope you'll visit us again.
Staff yelled at customers regarding vehicle positioning at the gas pump.
Business reply on Google
Sorry to hear about your experience. We appreciate your feedback and will address it with the General Manager in Albuquerque. We hope to provide a better experience next time.
shower facilities lacked soap and staff provided poor customer service
Business reply on Google
We're sorry to hear about your experience with our team and the shower. Your feedback will be shared with the General Manager in Albuquerque. We hope you'll give us another chance.
Staff failed to split payment correctly causing an account overdraft.
Business reply on Google
Apologies for the inconvenience you faced during your visit. We'll make sure to address this with our team in Albuquerque. We appreciate your feedback and hope you'll visit us again.
Facility is dirty with poor parking layout and unfriendly staff.
Business reply on Google
Thanks for sharing your experience. We're sorry to hear about the challenges you faced with parking and cleanliness. Your feedback will be shared with the General Manager in Albuquerque. We hope you'll give us another chance to serve you better.
Strict one-hour parking limit prevents adequate rest for travelers.
Business reply on Google
Thank you for your feedback. We're sorry for the inconvenience you experienced with the parking limits. We'll ensure this is discussed with the General Manager. We hope you'll consider visiting us again.
Security forces truckers to move from non-blocking parking spots.
Business reply on Google
Thanks for letting us know, Fabian. We're sorry for the parking issue you encountered. We'll make sure the General Manager at Albuquerque is aware. We invite you to visit us again.
Conflicting information provided regarding overnight parking policies
Business reply on Google
We appreciate your feedback, Jordan. We're sorry for the inconvenience you faced with parking. We'll address this with the General Manager to ensure better communication. Please consider visiting us again.
The location lacks adequate overnight parking and clear signage.
Business reply on Google
We appreciate your input, Thorne. It's unfortunate to hear about the parking issue. We'll ensure the General Manager in Albuquerque is informed. We hope you'll visit us again.
The truck stop has a dangerous and difficult entry and exit.
Business reply on Google
Anthony, we're sorry to hear about your experience. We'll share your feedback with the General Manager to improve the situation. We hope you'll give us another chance.
Restrooms were unsanitary and lacked proper cleaning supplies.
The dog park area is too small.
Business reply on Google
Thanks for your feedback, Rayna. We’re sorry the dog park didn’t meet your expectations. We’ll share your comments with the team to help improve the space.
Unsanitary bathroom conditions, broken coffee machines, and rude staff.
The shower and toilet facilities are extremely unsanitary.
Fuel pumps are blocked for cleaning and discount cards cause errors.
Cashier failed to provide correct change after gas purchase
The facility is dirty and the staff are rude and unhelpful.