Love's Travel Stop
🚗 Auto & Repair · Greenwood
total experiences
replied on google
Most reported issues
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Experiences
The gas pump spacing is tight and the bathrooms are dirty.
Business reply on Google
We appreciate your feedback and are sorry to hear about your experience. Your comments about the pump spacing and bathroom cleanliness are important to us, and we'll address these concerns with our team. Thank you for bringing this to our attention.
The automatic faucet has a malfunctioning sensor causing premature shutoff.
Business reply on Google
We apologize for the inconvenience with the restroom faucet. Your feedback will be passed on to the General Manager at Greenwood. We hope to improve your next visit.
The gas pump keypad appears to be tampered with or fraudulent.
Business reply on Google
Thanks for bringing this to our attention. We take concerns like this seriously and will share your feedback with the General Manager at Greenwood. Please reach out to our customer service team directly for further assistance.
Customer was overcharged for a gas purchase
Business reply on Google
We apologize for the inconvenience with your card charge. Please contact our customer service for assistance in resolving this issue. We appreciate your feedback.
Defective diesel exhaust fluid caused vehicle issues and poor service policy
Business reply on Google
We appreciate your feedback, Todd. It's concerning to hear about your DEF experience and the service at our Greenwood location. We'll pass this on to the General Manager. We hope you'll consider visiting us again.
Diesel pump keypads are malfunctioning and require repairs.
Business reply on Google
Thanks for letting us know about the diesel pump issues, Lewis. We'll share your feedback with the General Manager in Greenwood. We hope you'll give us another chance.
long wait for shower due to staff negligence
Business reply on Google
We're sorry to hear about your experience with the shower wait time. We'll share your feedback with the General Manager to address this concern. We hope you'll give us another chance to serve you better.
refrigeration failure causing potential food safety hazard
Business reply on Google
Thanks for bringing this to our attention. We apologize for the concern you faced with the cooler. We'll ensure the General Manager at Greenwood is informed. We hope to improve your next visit.
Equipment damaged documents and staff provided rude, discriminatory service.
Business reply on Google
Jacob, we're sorry to hear about your experience with the trans flow machine and the service you received. We'll share your feedback with the General Manager at Greenwood. Please consider reaching out to our customer service for further assistance.
Unsanitary restroom conditions, lack of supplies, and unprofessional staff behavior.
Business reply on Google
Thank you for sharing your experience. We take cleanliness and customer service seriously and will address these concerns with our team.
The dog park is not being cleaned of animal waste.
staff ignored customer to use phone and delayed service
Staff failed to assist customers at the counter for thirty minutes.
The RV dump station pipe is poorly positioned for effective drainage.
Tire pass system is frequently unavailable and fuel islands are blocked.
Poor facility maintenance, unreliable fuel pumps, and disorganized truck parking.
Staff were unprofessional and rude to customers during checkout.
Trucks are parked in unsafe areas blocking access to neighboring business.
The showers lack hot water and are in poor sanitary condition.